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AutoNation Ford Panama City

Panama City, FL

4.4
1,181 Reviews
As one of the largest Ford dealerships in northwest Florida, AutoNation Ford Panama City can cater to all of your vehicular needs. Our showroom is located in Panama City, just off of 15th St and Wood Ave. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Panama City is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Panama City looks forward to your visit!
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730 W 15th St.

Panama City, FL

32401

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Showing 1,181 reviews

October 21, 2021

Great job all around. No issues with vehicle, service was quick and smooth. Great job More

by Rachelmillard12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Erhard
Oct 23, 2021 -

AutoNation Ford Panama City responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 20, 2021

Fantastic customer service. Took care of me and walked me through things step by step. Really appreciated the professionalism and the honesty throughout the entire process. More

by kirwat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Bonewit, Patricia Zaykowski, Mark McDonald
Oct 24, 2021 -

AutoNation Ford Panama City responded

Hi, thank you so much for your positive comments about AutoNation Ford Panama City! Drive safe, and we'll see you on the road.

October 20, 2021

I have a problem with my radio. Bad reception. Still under warranty.they blamed it on the aftermarket antenna. It worked fine until the last time I bought it in for service. And kept it All day! More

by wolfden1
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patricia Zaykowski
Oct 24, 2021 -

AutoNation Ford Panama City responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (850) 253-7000 -- we hope to hear from you soon.

October 20, 2021

Overall good experience with dealership. My vehicle did not take long for my oil change. More

by Rachelmillard12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Oct 23, 2021 -

AutoNation Ford Panama City responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 19, 2021

Made appointment for 8:00 a.m. oil change and it took almost 2 hours More

by David
Recommend Dealer
No
Employees Worked With
Brad Bonewit
Oct 24, 2021 -

AutoNation Ford Panama City responded

Hi David, thank you for taking the time to leave us feedback. Please call our General Manager at (850) 253-7000 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

October 19, 2021

Made appointment for brakes on my car dropped it off 815 am and told them I would be back around 515 pm when I returned the car was not ready and they told me it would take several days to complete. Worst More

by Sherri Chapman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unsure of the woman name but she was very rude
Oct 21, 2021 -

AutoNation Ford Panama City responded

Hi Sherri, we appreciate you taking the time to respond. The staff at AutoNation Ford Panama City take our reviews very seriously. If you'd like, please contact our General Manager at (850) 253-7000. We'd appreciate the chance to make your experience a positive one.

October 18, 2021

Turned truck in at desk-picked it up at scheduled time. No problems. Good rapport with service desk. More

by ksc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
Oct 21, 2021 -

AutoNation Ford Panama City responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Panama City. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 18, 2021

Very professional and courtesy to every need that I had, even though short staffed they still was very efficient More

by edwardyoungblood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Bonewit, Patricia Zaykowski, Mark McDonald
Oct 21, 2021 -

AutoNation Ford Panama City responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 17, 2021

Great to work with because they listen to your needs. Might not have it but, will find a close match. More

by Inspector4424
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bonewit, Patricia Zaykowski, Mark McDonald
Oct 18, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

October 16, 2021

Jeff was very good. Took care of what type of car I was looking for. More

by Shade20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bonewit, Patricia Zaykowski, Mark McDonald
Oct 18, 2021 -

AutoNation Ford Panama City responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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