AutoNation Ford Panama City

I was on a trip in the area and my truck quit working. This was a close (1.25 hours) dealer to have my truck towed to. It was over a week before anybody could look at it and then parts were ordered and This was a close (1.25 hours) dealer to have my truck towed to. It was over a week before anybody could look at it and then parts were ordered and more parts ordered till it was determined that lightning probably struck the truck. The main problem I have with the service department is when you leave a message to call you, it might be a week before you here from them. No one checks messages of employees off, sick, vacation, or other reasons they would be absent. I even left a message for the General Manager to call me and told him about the issue and I have yet to receive a call back. This is bad business not returning calls. This is a issue I feel needs addressing. More

Everyone was a pleasure to work with ! Couldn’t have asked for a better team Couldn’t have asked for a better team More

Super friendly and helpful sales folks and back office. Great cars and reasonable prices. Highly recommend. Great cars and reasonable prices. Highly recommend. More

Not a good experience,the guy up front was rude. i wanted to remove the gap insurance,because I didn't need it! He told me I couldn't remove,until my loan was paid! Which he is wrong about! Felt very i wanted to remove the gap insurance,because I didn't need it! He told me I couldn't remove,until my loan was paid! Which he is wrong about! Felt very threatened by him! Not his decision mine! Anyways,felt pressured,into buying all warranties,I didn't really need! Then told us we would get free oil changes! Come to find out we were charged!! Nothing for free,felt conned into it,I shoulda knew it was a bunch of fast paperwork to get us out!..then was asked about participating in a school/ college fund!! Really I declined,and it was on for additional charge! Car is good at fair price, but the car fax said it was in a accident!!? My bad didn't realize till after the fact!! Overall,I think they should be trained to communicate better! Live and learn got the paperwork to remove the gap and maintenance! More

They don't even communicate in advance how much the service is going to be, before having work done. and then they expect you to magically come up the money to pay for it. service is going to be, before having work done. and then they expect you to magically come up the money to pay for it. More

Great place and good service to buy a new truck in the locate area. See Sam or Jeff locate area. See Sam or Jeff More

every one was very helpful with finding the right product for my car, and answering questions I had! for my car, and answering questions I had! More

Always have had good service here and service reps are always helpful and courteous and go the extra mile always helpful and courteous and go the extra mile More

Exceptional service! I traded a vehicle- had wonderful experience! I will definitely return and send my friends and family! I traded a vehicle- had wonderful experience! I will definitely return and send my friends and family! More

Was fantastic salesman was super help me buying my dream vehicle. So want say thank u vehicle. So want say thank u More