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AutoNation Ford North Canton - Service Center
North Canton, OH
474 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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474 Reviews of AutoNation Ford North Canton - Service Center
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August 04, 2021
As usual the treatment at AutoNation was excellent. Thank you for your consistent courtesy. My family has purchased approximately 30 brand new vehicles in the past years from Mullinax now Autonation and we you for your consistent courtesy. My family has purchased approximately 30 brand new vehicles in the past years from Mullinax now Autonation and we are looking to purchase another one this year for a new college graduate. We are looking to choose Autonation as our dealer. Thank you AutoNation. More
by Renayhop
Employees Worked With
John C.
August 04, 2021
Dustin was very thorough, making sure that all parts for the repair were available. He answered all my questions and explained everything in understandable terms. the repair were available. He answered all my questions and explained everything in understandable terms. More
by mccarthypm
Employees Worked With
Dustin
August 03, 2021
Dustin was very thorough with answering all my questions and keeping me updated on the progress for the repair on my truck. He located the part I needed very quickly and had it installed in just a few hours and keeping me updated on the progress for the repair on my truck. He located the part I needed very quickly and had it installed in just a few hours. The repair was successful and the truck sounds great again. I will return for some scheduled maintenance he recommended to me. Great job, highly satisfied, and I recommend this location for their excellent customer service. More
by matt
Employees Worked With
Dustin Sorge
August 03, 2021
Great job Bill T had me in and out and great communication! Thanks Bill! Dealership was very clean and had a welcome feel and staff very friendly. communication! Thanks Bill! Dealership was very clean and had a welcome feel and staff very friendly. More
by mullensj
Employees Worked With
Bill Tallbot
August 02, 2021
You fixed my car within an hour without an appointment. I was totally surprised and so very pleased. Mr Coulter was excellent. He was professional, helpful, polite and did a great job. Thank you was totally surprised and so very pleased. Mr Coulter was excellent. He was professional, helpful, polite and did a great job. Thank you More
by jmariotti1952
Employees Worked With
Jonathan Coulter
August 01, 2021
Very courteous and helpful in getting my problems resolved quickly! Thank you and highly recommended! Work can’t be fine till a later date but they are so on everything!!! resolved quickly! Thank you and highly recommended! Work can’t be fine till a later date but they are so on everything!!! More
by cantonpowell
Employees Worked With
Dustin
July 30, 2021
My most recent experience with the service department was very good . Mandy and David were most helpful in making this happen. I would recommend that your dealership keep them as your employees!! very good . Mandy and David were most helpful in making this happen. I would recommend that your dealership keep them as your employees!! More
by Fmdeb@att.net
Employees Worked With
Emmanuel Schwartz, David Drake.
July 27, 2021
Everyone is so kind and appreciative. It is always a pleasure to visit. Always a friendly atmosphere. All problem or services were completely explained. Thanks. pleasure to visit. Always a friendly atmosphere. All problem or services were completely explained. Thanks. More
by jmb1718
Employees Worked With
Dustin Sorge
July 22, 2021
After getting an oil change and tire rotation one of my hub covers came off while driving down the road. After stopping along the road to collect my property I inspected the others and found two others tha hub covers came off while driving down the road. After stopping along the road to collect my property I inspected the others and found two others that were not secured. I also noticed that the tech did not adjust my tire pressure after rotating the tires and left 80psi in the front and 60 psi in the rear of my super duty. When I got home I had to manually tighten several lug nuts, secure all the hub covers, adjust all the tire pressures, and reset my tpms myself. This was my first experience with this dealership, I wish I could say I had a positive experience, but customer service and attention to detail seems to be a lost art in most facets of the world today. More
by Jason
Employees Worked With
Not sure
July 21, 2021
I recently took my truck in for warranty work. The process was pretty simple. Bill was great. He got me in quickly, and he maintained communication through the whole process with thorough status upd process was pretty simple. Bill was great. He got me in quickly, and he maintained communication through the whole process with thorough status updates. The technician's work quality is second to none. (Rex, I believe?) Overall, I'm more than pleased with the services performed. My truck was returned clean with no issues. More
by matt.kress
Employees Worked With
Bill Talbott, Rex
