AutoNation Ford North Canton - Service Center

Your service man, David Drake was excellent. He was very caring of my time and was very positive and polite. He is a great asset to Auto Nation. very caring of my time and was very positive and polite. He is a great asset to Auto Nation. More

Very professional and efficient from when you call, walk in door for service, and until car done!! in door for service, and until car done!! More

David Drake addressed the repair to Our vehicle and Us with Professionalism, Courtesy, and Concern. His one on one with Us was very Comfortable and assuring that Our repairs would be a top priority in get with Professionalism, Courtesy, and Concern. His one on one with Us was very Comfortable and assuring that Our repairs would be a top priority in getting done on time. Appreciate. More

After a bad 1st experience with their service department, I've come to have great service ever since. David who has taken care of me ever since then has always gone above and beyond to try and get me my truc I've come to have great service ever since. David who has taken care of me ever since then has always gone above and beyond to try and get me my truck back to me as soon as possible. I'm only giving this a 4 star because of how I was looked at by an actual technician when I asked a question and he told me his answer and when I came back with a reason as to why I was asking he just gave me a dirty look. Other then that David gets a 5 star from me and I will definitely be going back to him from now on. More

Very poor communication. Rarely do service staff answer the phone; calls mostly go to voicemail, with calls never returned in a timely manner. Took eight days to install a battery, alternator and belt. Ser the phone; calls mostly go to voicemail, with calls never returned in a timely manner. Took eight days to install a battery, alternator and belt. Service advisor, managers have plenty of excuses for apparent incompetence. Recommend another dealer for service. Stay away. This was not an isolated encounter. The last service visit was the same. I will not be returning to AutoNation Ford, N. Canton, Ohio for service, nor vehicle purchases. Read other reviews!!! More

Friendly and helpful. Had a tire with nail on my lease vehicle and it needed to be replaced vehicle and it needed to be replaced More

Mr Drake in the service department kept me informed constantly of the service performed on my vehicle. He Alone does the job of ten people constantly of the service performed on my vehicle. He Alone does the job of ten people More

Dave Drake in service was very professional, patient and very helpful and understanding with my state fleet car. I look forward to working with Dave again when my state fleet car needs service. very helpful and understanding with my state fleet car. I look forward to working with Dave again when my state fleet car needs service. More

Dave was great, excellant knowledge and very professional. Look forward to having Dave as my adviser in the future. He kept me informed on all the servicing needs of my truck. professional. Look forward to having Dave as my adviser in the future. He kept me informed on all the servicing needs of my truck. More

David Drake was wonderful, got my Ford Edge in/out quickly for recall quickly for recall More