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AutoNation Ford North Canton - Service Center

North Canton, OH

4.5
479 Reviews

479 Reviews of AutoNation Ford North Canton - Service Center

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October 18, 2021

Very helpful in getting all my recalls taken care of and working with my schedule. More

by harklesskevin5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystin
Oct 22, 2021 -

AutoNation Ford North Canton responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! Take care!

October 15, 2021

Dustin kept me up to date on my repairs. Thanks for keeping me in the loop More

by Jarhead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Sorge
Oct 17, 2021 -

AutoNation Ford North Canton responded

Hi, thank you for your positive review. We're happy to have been of service to you.

October 14, 2021

Dave was nice enough to schedule me in after I had the date wrong for my appointment. Very courteous and helpful group! More

by lones.ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Oct 17, 2021 -

AutoNation Ford North Canton responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford North Canton. We are always more than happy to assist you if anything else comes up. Take care!

October 12, 2021

Very helpful and kept me informed during the entire time. Comfortable waiting area and quick service. More

by Bvarnerrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Oct 17, 2021 -

AutoNation Ford North Canton responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 11, 2021

Service staff Dustin, got me in asap for my warranty repairs and the repairs were completed in a timely matter!! Thanks for the customer service!! More

by rodneypadden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Oct 14, 2021 -

AutoNation Ford North Canton responded

Hi, we're happy to hear you had such a positive experience with Dustin! Please don't hesitate to reach out if there's anything additional we can do for you.

October 05, 2021

I dropped my Explorer off for several recalls and to be serviced at 8:00AM, I was told that it would be completed by 1:00PM, but it was not done until 5:00PM. I was forced to reach out to the service depar More

by tannert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Drake Jr
Oct 08, 2021 -

AutoNation Ford North Canton responded

Hi Tannert, thank you for leaving this detailed feedback about your experience with our dealership. If you would be willing to give us another chance in the future, please reach out to our General Manager at (330) 238-3206. We would appreciate the chance to turn your experience around.

October 04, 2021

No 2 below. Appointment changed to drop off. Caused a No 2 below. Appointment changed to drop off. Caused a hardship. Oil change elsewhere now. More

by mayorb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager
Oct 07, 2021 -

AutoNation Ford North Canton responded

Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 01, 2021

Great service for 40,000 mile checkup. Had me in and out in a timely fashion. More

by dms952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel a
Oct 05, 2021 -

AutoNation Ford North Canton responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 30, 2021

The service writer David Drake was awsome, he kept me informed of the service progress and all the work was performed as stated and in the stated time line. The mechanics found and repaired issues that More

by Kbbever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Drake
Oct 03, 2021 -

AutoNation Ford North Canton responded

We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 30, 2021

Appointments are prompt, greeted immediately, very clean place, honors coupons and Ford points,professional and explain all before doing the work so no surprising fee. More

by parsonsbrenda21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Oct 03, 2021 -

AutoNation Ford North Canton responded

Thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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