AutoNation Ford North Canton - Service Center

Dustin did a very professional job of getting our vehicle inspected for a re-call. Also needed a belt and pulley. Parts were ordered and the repairs were completed by noon the same day. Awesome! inspected for a re-call. Also needed a belt and pulley. Parts were ordered and the repairs were completed by noon the same day. Awesome! More

Body shop warranty paint/hood replacement. Went off without problem. Said it would take 2 days, was ready as promised. They cleaned the vehicle (something I would expect as an indicator of attention to without problem. Said it would take 2 days, was ready as promised. They cleaned the vehicle (something I would expect as an indicator of attention to detail but rarely encounter). No dusty footprints on the floor mat, handprint on the door handle (frequently encountered on other service appointments). They also did NOT say what/how to rate them (another frequently encountered problem in this business). So, yea, it’s a legit rating of 5 More

Great service as always!!I would definitely recommend visiting their dealership for all your needs!! visiting their dealership for all your needs!! More

They were polite and seemed to know what they were doing the only thing I forgot to do when I had my service done was to reset my oil life when I came home I did it myself that’s why they got a four star in the only thing I forgot to do when I had my service done was to reset my oil life when I came home I did it myself that’s why they got a four star instead of a five are there Annette I will keep coming back to them because I trust their service More

Ever break down away from home? It’s a sinking feeling that your trip has been ruined along with lots of stressful doubts about what happens next and how you will get home. After experiencing a rather ca that your trip has been ruined along with lots of stressful doubts about what happens next and how you will get home. After experiencing a rather catastrophic failure of the tie rod (and it’s attendant loss of steering) our vehicle was towed to the nearest Ford dealer for repair. Enter Bill Talbott, who, with a check of his computer informed us that he was currently scheduling work for about a week away. Our schedule had us returning home in less than 48 hours- talk about a sinking feeling! While we were contemplating the prospect of renting a vehicle to get home only to have to return in a week and drive TWO cars home, Bill was busy searching for some opening in the shop schedule where he could possibly fit us in. After a consult with service manager Nick Hesson, these two not only found the time but had us back on the road within a few hours! What an incredible relief! Any dealership can sell a bright, shiny new car but the true test of integrity falls to the service department. I think everyone knows just how disappointing bad service can be. In this day and age it seems many have forgotten or re-defined the meaning of the word “SERVICE”, not so at AutoNation Ford. My sincere thanks to Bill and Nick as well as the AutoNation techs for their expertise and understanding care. Thank You!! More

Very helpful in getting all my recalls taken care of and working with my schedule. working with my schedule. More

Dustin kept me up to date on my repairs. Thanks for keeping me in the loop keeping me in the loop More

Dave was nice enough to schedule me in after I had the date wrong for my appointment. Very courteous and helpful group! date wrong for my appointment. Very courteous and helpful group! More

Very helpful and kept me informed during the entire time. Comfortable waiting area and quick service. Comfortable waiting area and quick service. More

Service staff Dustin, got me in asap for my warranty repairs and the repairs were completed in a timely matter!! Thanks for the customer service!! repairs and the repairs were completed in a timely matter!! Thanks for the customer service!! More