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AutoNation Ford North Canton - Service Center

North Canton, OH

4.7
474 Reviews

474 Reviews of AutoNation Ford North Canton - Service Center

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February 08, 2022

Was kept informed of repairs and excellent customer service including estimated time frames and estimated cost More

by jhoover8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m not sure
Feb 11, 2022 -

AutoNation Ford North Canton responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to reach out to us if you need anything. Have a wonderful day.

February 04, 2022

Good experience. Good service. That’s all I’ve got to say about that. I More

by casnyder1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Feb 08, 2022 -

AutoNation Ford North Canton responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 01, 2022

The service dept needs more communication between customers and themselves. Had to talk to three different people when dropping my car for recall work to be taken care of. Did not know an estimate of More

by Spike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill and another said it wasn't her job
Feb 06, 2022 -

AutoNation Ford North Canton responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (330) 238-3206 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

February 01, 2022

Excellent service and willing to make sure the car was right. Very satisfied and will be back More

by cjshaheen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted
Feb 06, 2022 -

AutoNation Ford North Canton responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 01, 2022

I am so glad I bought my car and Autonation, they really take care of their customers! More

by Debks59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Sorge
Feb 06, 2022 -

AutoNation Ford North Canton responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 31, 2022

Great customer service! They got me right in and.fixed my issue the same day. More

by R D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Feb 04, 2022 -

AutoNation Ford North Canton responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2022

The service tech David and the Service Manager Nick were a pleasure to work with, they went above and beyond to assist me during the repair process of my vehicle. More

by jckout12
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David and Nick
Feb 03, 2022 -

AutoNation Ford North Canton responded

Hi, we're so glad that we were able to go above and beyond your expectations! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 31, 2022

I've had my Ranger there twice for service and am pleased with every thing . The place is clean and modern, the people seem friendly, and they gave me a ride to and from my next destination. More

by egrove06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
people in the service department
Feb 04, 2022 -

AutoNation Ford North Canton responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 28, 2022

This dealership is always so wonderful! Always there for us and always ready to help! More

by Lmbonam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dante
Jan 31, 2022 -

AutoNation Ford North Canton responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 27, 2022

I took my 2015 Edge in for a recall. Bill and others were all friendly, helpful and very customer service oriented it was obvious. He also called me for updates, which was greatly appreciated! I'm a lo More

by weifordb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Jan 31, 2022 -

AutoNation Ford North Canton responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford North Canton. We are always more than happy to assist you if anything else comes up. Take care!

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