AutoNation Ford North Canton - Service Center

Needed my car by 4pm dropped it off at 9am, wasn't done til 5 I was late for a meeting. 10 dollars to put on windshield wipers for labor 🤣 auto zone doesn't even charge to help put them on. Service was fa til 5 I was late for a meeting. 10 dollars to put on windshield wipers for labor 🤣 auto zone doesn't even charge to help put them on. Service was fair not timely, nothing special just a routine checkup and maintenance but the need to constantly try and sell you something more is annoying and excessive. More

Over all service was very good, this was the second time in in less than a week and both times the service to , in my opinion, a very long time. Both times there was an appointment. The first time was for a in in less than a week and both times the service to , in my opinion, a very long time. Both times there was an appointment. The first time was for a tire to be fixed(plugged), this took an Hour and 20 minutes to fix, The second one was for an oil change, rotate tires, replace windshield wipers, this took 2 hours and 15 minutes to complete. Both of these wait times seem to be excessive. I know the technician checked the truck over, but a total of 3 hours and 35 minutes for 2 basic services is too much in my opinion. In todays world, promptness wins every time. More

David Drake and Mike Cross are always helpful. we always have a good experience and they help us get our service vans back on the road right away. we always have a good experience and they help us get our service vans back on the road right away. More

After contacting Ford to resolve a warranty issue AutoNation Ford took care of the problems with my 2018 Ford F150 in a quick and professional manner. AutoNation Ford took care of the problems with my 2018 Ford F150 in a quick and professional manner. More

Dropped my truck off at the night drop 8/31/22 for a 7:30 AM appt 9/1/22. Left a detailed letter about my issue needing repairs. Asked them to contact me if parts needed order due to shortages and did not ge AM appt 9/1/22. Left a detailed letter about my issue needing repairs. Asked them to contact me if parts needed order due to shortages and did not get a call. I called at 3:30 PM to find out they determined it was an audio module that failed. Was told they could have the part by 9/3/22. I told them I needed my truck back for Friday evening as we are in the height of camping season. They said I could come and pick up my truck and they would order the part. Went to pick up my truck, my wife and I stood in front of the service rep and scheduled a follow up appointment for 2 wks and was told they would get the parts and have them ready. Dropped my truck off again the night before on 9/14/22 for another 7:30AM appt on 9/15/22 and at 8:00 AM on 9/15/22 got a call from a service rep saying I wasn’t on the schedule and they don’t have any parts ordered for me. I told them I scheduled in person when I picked up my truck last time. I again went and picked up my truck NOT FIXED and was told they would contact me when my parts were in. At that time I was told my parts had SHIPPED. Here it is 9/26/22 no call, no parts, truck still not fixed. Very frustrating and inconvenient for myself and the people that I have had to get multiple rides to/from the dealership. More

Everyone was helpful. David made sure I was satisfied with the service. Very good job David made sure I was satisfied with the service. Very good job More

AJ was excellent in helping me out looking for a vehicle for 3 days the test drives of 4 of them, plus the overnight of trying the vehicle and the paperwork work definitely faster than the last time a boug for 3 days the test drives of 4 of them, plus the overnight of trying the vehicle and the paperwork work definitely faster than the last time a bought a new vehicle. I would definitely recommend AutoNation to purchase and vehicle and AJ for a salesperson GoodJob AJ keep up the good work!! More

Dave Drake always provides excellent service and personal attention. Have never been disappointed at this dealership. attention. Have never been disappointed at this dealership. More

Efficient and Dave kept me informed! Thanks to him especially - patient and did not rush me at all. Thanks to him especially - patient and did not rush me at all. More

Great staff. Easy to schedule and to work with. I've bought two cars from here and get my cars serviced here regularly. Highly recommend Easy to schedule and to work with. I've bought two cars from here and get my cars serviced here regularly. Highly recommend More