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AutoNation Ford North Canton

North Canton, OH

4.7
772 Reviews

5900 Whipple Ave.

North Canton, OH

44720

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Showing 772 reviews

July 01, 2023

Great dealer with salesmen who are outstanding in help & knowledge. Go above & beyond in answering questions, explaining and following up with help! Kudos to Aaron Patterson for his patience with both Clif More

by Klr330
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Patterson
Jul 05, 2023 -

AutoNation Ford North Canton responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Jul 05, 2023 -

Klr330 responded

Yes you can do one thing for us. We have no owners manual for the glove box. We are in our early 70s we need an owners manual for a 2023 Ford escape PHEV please help us. We love the car but the wife doesn’t understand a lot in my myself. I don’t understand everything.

July 01, 2023

They were great especially Justin Lockwood, I would definitely recommend it to my friends and family. More

by Sgreggain1952
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Justin Lockwood
Jul 05, 2023 -

AutoNation Ford North Canton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford North Canton! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 26, 2023

This dealership is crooked as crooked can get. Buy a 2023 bronco that has paint chips new off the lot and they refuse to fix. Salesman taped the temp tag in rear soft top window and the taped etch More

by shunt0126
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Scott heide, aj , James Orlando , kylynn
Jun 29, 2023 -

AutoNation Ford North Canton responded

Hi, we are deeply disappointed by your experience at AutoNation Ford North Canton. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (330) 238-3206 -- we hope to hear from you soon.

Jun 29, 2023 -

shunt0126 responded

I’ve tried calling 17 times and left messages and NO ONE CALLS BACK, When I did reach Scott I was threatened with deformation, the fact of the matter is everything I spoke on has been the truth. So me and my family hope and pray for a court case from Scott, that would be the best thing he’s done. Please please please take me to court Scott I’m literally begging you ;)

June 23, 2023

Friendly staff that keeps informed of the progress of my vehicle. I know the cost before any work is completed. The waiting room is very clean and comfortable. I've never had a problem with work done here. More

by CathyH.
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott
Jun 27, 2023 -

AutoNation Ford North Canton responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

June 21, 2023

Very friendly staff and quick with services always appreciate their help and advise on vehicle More

by Malazaus0502
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Amber
Jun 24, 2023 -

AutoNation Ford North Canton responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

June 19, 2023

Good place to buy or have a vehicle serviced great customer service of getting checked in and checked out. More

by clinetim
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kaitlin hostetter
Jun 22, 2023 -

AutoNation Ford North Canton responded

We appreciate you taking the time to leave us a response, Clinetim! If you ever need help, just give us a call. Happy motoring!

Jun 22, 2023 -

clinetim responded

Ok thanks

June 16, 2023

If you know you have a car that is coming in that you may not have the parts for because you are a Ford dealership plan ahead so that the customer doesn't have to wait 2 hours for an oil change. Also my car' More

by heefer90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie?
Jun 20, 2023 -

AutoNation Ford North Canton responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (330) 238-3206 to discuss what we can do to help.

June 14, 2023

Easy to schedule appointment and good check in and check out experience. Thorough service and appreciate mechanical, systems and performance reviews. More

by ldalsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
Jun 19, 2023 -

AutoNation Ford North Canton responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 07, 2023

Best dealership in the area for sales and service I don’t recommend the body shop More

by cjr722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Jun 12, 2023 -

AutoNation Ford North Canton responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

June 06, 2023

We have always received excellent service and treated with the upmost respect when talking with the service department. More

by vsheppard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Michel & Alan
Jun 09, 2023 -

AutoNation Ford North Canton responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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