AutoNation Ford North Canton

From start to finish everything went smooth and fast. Everyone was very friendly and knowledgeable about the vehicles. Really recommend my sales associate Dustin Miller. Everyone was very friendly and knowledgeable about the vehicles. Really recommend my sales associate Dustin Miller. More

I have nothing but a positive experience in dealing here. From my purchasing of a new truck to having the parts department ordering mud flaps and installation of them to my first oil change. It has been t From my purchasing of a new truck to having the parts department ordering mud flaps and installation of them to my first oil change. It has been the best experience I have at a dealership. Take it from me go to AutoNation you won’t be disappointed. More

My most recent experience with the service department was very good . Mandy and David were most helpful in making this happen. I would recommend that your dealership keep them as your employees!! very good . Mandy and David were most helpful in making this happen. I would recommend that your dealership keep them as your employees!! More

I recently took my truck in for warranty work. The process was pretty simple. Bill was great. He got me in quickly, and he maintained communication through the whole process with thorough status upd process was pretty simple. Bill was great. He got me in quickly, and he maintained communication through the whole process with thorough status updates. The technician's work quality is second to none. (Rex, I believe?) Overall, I'm more than pleased with the services performed. My truck was returned clean with no issues. More

I just purchased my 2021 Edge. A.J. and the rest of the staff that I met were fantastic! I've never had a better experience with a dealership and was made to feel more of a friendly exchange than a busines staff that I met were fantastic! I've never had a better experience with a dealership and was made to feel more of a friendly exchange than a business transaction. More

I purchased a 2014 Chevrolet Cruze on April 25, 2020, from AutoNation Ford North Canton for cash. After thoroughly test driving the car and finalizing the sale, I drove it off the lot and back home 2 hou from AutoNation Ford North Canton for cash. After thoroughly test driving the car and finalizing the sale, I drove it off the lot and back home 2 hours away. I stopped for my mail and turned the car off. A few minutes later, I turned the car back on and it acted like it didn't want to turn over. I turned it immediately off and then back on and it started. When I arrived home a few minutes later, I turned the engine off and on a few times with this same thing happening almost every other time I tried starting the car. The next morning, I texted the salesperson Aaron, to tell him what was happening. He said I would need to return to their service department two hours away to have the car looked at. I explained that I did not feel safe driving the car two hours on the interstate. He said I could take it to a local Chevy dealer but would have to pay a $200 deductible even though I literally drove it off their lot the day before and there is a 90 day/4,000 mile warranty. I sent the General Manager of this AutoNation an e-mail explaining the circumstances and he replied back that unfortunately, I didn't purchase any of the additional warranties they offered to sell me, and sometimes used cars are unpredictable and maybe the car just needed a fuel treatment. What? I just bought it the day prior. Shouldn't all of this been checked before someone bought the car? I took the car to a local Chevy dealer, paid the $125 diagnostic fee, which I shouldn't have had to pay since I just purchased the car, and they told me the timing chain was off, had recently been messed with and not fixed correctly, and someone tried painting over the markings. After many e-mails back and forth between myself, the General Manager at AutoNation Ford North Canton, and the Service Manager at my local Chevy dealer, Scott Heid at AutoNation, decided to pay for the timing to be repaired on the car they just sold me. A few days later, the Engine Overheat AC Shutting Off light on the dash came on and I had to call Roadside assistance to check it. Luckily, they said it was just a short and the car was okay to drive. Yesterday, when I turned the key in the ignition, the car, again, acted like it didn't want to start. I turned it off and back on, and the car started fine. I turned the engine off, and the car vibrated and acted like it didn't want to shut off. This morning when I started the car the check engine light came on. At this point, I don't even know what to think. I am taking the car to a garage and having it looked over so they can tell me everything that is wrong with it. I'm sure I will have to pay for whatever is wrong, even though the car is still within the 90 days/4,000 mile warranty. I am completely fed up with AutoNation Ford North Canton dealership, feel like they don't stand behind their used car warranty unless you purchase the additional warranties they try and sell you, avoid your phone calls and e-mails, are shady and dishonest, and sell used cars that should not be sold and are not road worthy. More