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AutoNation Ford North Canton

North Canton, OH

4.7
777 Reviews

5900 Whipple Ave.

North Canton, OH

44720

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Showing 777 reviews

October 01, 2021

Great service for 40,000 mile checkup. Had me in and out in a timely fashion. More

by dms952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel a
Oct 05, 2021 -

AutoNation Ford North Canton responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 01, 2021

Very accommodating Dave was very nice and informative Very accommodating Dave was very nice and informative Never takes too long to service my car More

by Rondahwinter2009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Oct 05, 2021 -

AutoNation Ford North Canton responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 01, 2021

Josh did a great job locating the truck we were looking for and got it to us same day. Great service! More

by jmaurer79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh and financial guy
Oct 05, 2021 -

AutoNation Ford North Canton responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 30, 2021

The service writer David Drake was awsome, he kept me informed of the service progress and all the work was performed as stated and in the stated time line. The mechanics found and repaired issues that More

by Kbbever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Drake
Oct 03, 2021 -

AutoNation Ford North Canton responded

We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 30, 2021

Appointments are prompt, greeted immediately, very clean place, honors coupons and Ford points,professional and explain all before doing the work so no surprising fee. More

by parsonsbrenda21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Oct 03, 2021 -

AutoNation Ford North Canton responded

Thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 27, 2021

I’m rating the service person. The service person was horrible! No good Morning NO explanation of services. More

by Mrstmason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Talbott
Sep 28, 2021 -

AutoNation Ford North Canton responded

Hi, we strive for 100% satisfaction, and we regret to find out that this was not the case. Please reach out to us at (330) 238-3206 when you can so we can address this situation directly. Thank you and have a great day.

September 27, 2021

Payed well over $30,000 for my vehicle. Noticed front speaker was bad and crackling. They said it was fine when I bought it less than a month ago. Only noticed it because I heard it fading in and out. Pl More

by Jbclair4487
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
Sep 29, 2021 -

AutoNation Ford North Canton responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (330) 238-3206 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

September 25, 2021

I’ve been doing business with Autonation for 10 years. Wonderful people to work with! More

by Kim S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Miller, Rob W
Sep 27, 2021 -

AutoNation Ford North Canton responded

Hi Kim, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 23, 2021

Service Dept at a dealership is essential to me. Each and every service department experience at Auto Nation Ford North Canton exceeded my expations. More

by Lotteryguy01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emanuella Schwartz
Sep 26, 2021 -

AutoNation Ford North Canton responded

Hi, thank you for taking the time to leave a review for us at AutoNation Ford North Canton. We're happy we could meet your expectations! We always strive to provide personable and excellent customer service. Thank you for the review!

September 23, 2021

Lots and lots of people milling around - not sure what or if anyone is doing anything productive - no wonder service prices are high - few "strange" people at service counter - too many recalls - called to r More

by fmarich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Didn't pay attention
Sep 26, 2021 -

AutoNation Ford North Canton responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (330) 238-3206 to discuss what we can do to help.

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