AutoNation Ford North Canton
North Canton, OH
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I made an appointment for 3 recall services and an oil change. I dropped my car off at 8 o’clock in the morning. At 4 pm I had the ONLY phone call from the dealership to let me know that only the oil cha change. I dropped my car off at 8 o’clock in the morning. At 4 pm I had the ONLY phone call from the dealership to let me know that only the oil change was done at that time and only one of my recall services would be completed by 6pm! They had my vehicle the whole day for an oil change and service on my roof racks! To me it looks as if they booked more appointments than their mechanics could handle. I don’t get many days off during the week, so I don’t know when I’ll get to service the other recalls. I won’t go back to AutoNation Ford. More
Our experience was good! However, we were hoping for a call when they were finished. We just showed up hoping it was done so we could get along with our day. However, we were hoping for a call when they were finished. We just showed up hoping it was done so we could get along with our day. More
The whole experience was great except it took 1 hour and 40 minutes to complete a simple oil change versus being told an estimate of 45 minutes when checking in my truck. 40 minutes to complete a simple oil change versus being told an estimate of 45 minutes when checking in my truck. More
Dave Kolega and AutoNation are fantastic! I bought my F-150 outright and they made the process seamless and easy. I have bought several trucks from Dave and will continue to do so. I bought my F-150 outright and they made the process seamless and easy. I have bought several trucks from Dave and will continue to do so. More
Went in for service appointment that I thought I had . .was told I didn't have appointment but they still took me ...service manager was very nice/ helpful. Had a very annoying rattle sound in back of new .was told I didn't have appointment but they still took me ...service manager was very nice/ helpful. Had a very annoying rattle sound in back of new vehicle he rode around with me for hour or so to find what it was ...found it fixed it and the sound is gone! More