AutoNation Ford North Canton
North Canton, OH
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I waited 18 months for my Bronco to be built. When I went to pick it up, they had it prepped and ready, keys in hand and fully fueled. They treated me like a princess and everyone was exceptional When I went to pick it up, they had it prepped and ready, keys in hand and fully fueled. They treated me like a princess and everyone was exceptionally friendly and easy to work with. Thanks to everyone for making my day and absolute joy! More
For this recall work, was lead to believe I would be getting a loaner to get to work the day of service. But was shuttled instead. Needed to get a ride back to the dealership from a coworker. That’s all getting a loaner to get to work the day of service. But was shuttled instead. Needed to get a ride back to the dealership from a coworker. That’s all good. But, was informed that I would receive a call when car was completed. The callback was never received. Needed to call myself to see if the car was ready. I don’t know. It wasn’t a terrible experience. Just felt like I got a “inconveniencing you” vibe from the service rep at drop off and pick up. It appeared that they had a long day. More
If you need service for your car, Call and ask for Mandy. She’s the best. She’ll schedule your service at a time convenient for you, and then upon your scheduled arrival time she’ll double check with you t She’s the best. She’ll schedule your service at a time convenient for you, and then upon your scheduled arrival time she’ll double check with you to make sure everything is being done to your specifications. Plus you’ll have you car back at the promised time unless extremely busy or they find something wrong with your car. In that case Mandy will notify you and keep you updated when your car is expected to be ready. I’ll continue to ask for Mandy for all my services on my Mustang as I know she’ll provide me with the top of the line service. More
We bought a 2014 Nissan Pathfinder before our 90 days warranty was up we found out it had A faulty hood latch they told me if I would have bring it back in a week they would have fixed it but since it’s warranty was up we found out it had A faulty hood latch they told me if I would have bring it back in a week they would have fixed it but since it’s been close to 60 days they’re not going to fix it if they are they going to charge me $400 so they are willing to put my family at risk for $400 No they are refusing to fix the hood latch when they knew that it didn’t work if they did service before they sold me the vehicle More
Although the parts were not available to address both recalls, Dave, the service rep. was very courteous and will call when they are. Always pleased with a visit to your business. recalls, Dave, the service rep. was very courteous and will call when they are. Always pleased with a visit to your business. More
Worth the drive to meet with their staff. Super friendly and very knowledgeable. This is our family's 3rd vehicle purchase here. We plan to return. Super friendly and very knowledgeable. This is our family's 3rd vehicle purchase here. We plan to return. More
Dante Pellegrene, our salesperson was very helpful in completing our vehicle choices. Checked if we had questions.Returned calls. The process takes time; we did not feel rushed. He was there to assist us completing our vehicle choices. Checked if we had questions.Returned calls. The process takes time; we did not feel rushed. He was there to assist us.Would recommend him to others. A big thank you, and bless you. Anthony Goodson was efficient with our financial end.Thank you, and bless you. More