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AutoNation Ford North Canton

North Canton, OH

4.7
777 Reviews

5900 Whipple Ave.

North Canton, OH

44720

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Showing 777 reviews

May 25, 2022

Fast, friendly service. Listened to my concerns and addressed them. Linday was a great help and made me feel good about the work I received. More

by dontbotherme3493
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lindsay
May 27, 2022 -

AutoNation Ford North Canton responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 23, 2022

Had a very different experience with this visit. My first time dealing with David Drake, It was very refreshing, he was competent, informative, friendly, and most of all seemed to actually care. Whi More

by jim62596548
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Drake
May 25, 2022 -

AutoNation Ford North Canton responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford North Canton! If you ever need help, just give us a call. Happy motoring!

May 21, 2022

Had to wait for 5 to 6 minutes while 3 other service agents sat looking bored. This structure was different than last visit. Everyone in entire service dept looked unhappy More

by Eileen.cowgar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lindsey
May 23, 2022 -

AutoNation Ford North Canton responded

Hi, thank you for taking the time to share your feedback with us. If you are willing to give us another chance, please reach out to us at (330) 238-3206 to speak to our manager directly.

May 20, 2022

I can not express how great the service department is. David is Great!! Kept me informed on my F-150 every step of the way. Thumbs up. Would definitely recommend them to anyone! More

by dstakes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
May 21, 2022 -

AutoNation Ford North Canton responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Ford North Canton. If you need more help, our team is available to talk -- safe travels!

May 20, 2022

David was very pleasant and efficient. When I picked up the vehicle, he reviewed the work sheet and the ratings. I appreciated his attention to details. More

by nwenger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Drake JR
May 21, 2022 -

AutoNation Ford North Canton responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

May 20, 2022

The service department was awesome. They were fast, friendly and efficient. I will definitely go there for future service needs. More

by klimo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Talbot
May 21, 2022 -

AutoNation Ford North Canton responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 19, 2022

They have great service, and fairly fast too! Had scheduled an oil change, but it didn't capture on there computer but the service writer told me not to worry that he would get me taken care of. More

by tdd.irwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure don't remember.
May 21, 2022 -

AutoNation Ford North Canton responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 18, 2022

great work, honest, would recommend to friends and family. thanks Mike and the entire staff for our 2015 subaru repair. looks like new. More

by srslake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
May 20, 2022 -

AutoNation Ford North Canton responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford North Canton and we hope to be of service again in the future.

May 18, 2022

After the car is sold, customer service goes out the window. If not for the expensive service plan I purchased (that really doesn't cover much at all), I would not bring my car here for service. Rude More

by Nickn3672
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
May 20, 2022 -

AutoNation Ford North Canton responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford North Canton take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (330) 238-3206 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

May 17, 2022

they had my truck for 5 months for a rear replacement. Couldn’t get the parts. More

by Thomassearfoss
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember names
May 20, 2022 -

AutoNation Ford North Canton responded

Hi, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (330) 238-3206 to discuss what we can do to help.

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