AutoNation Ford North Canton

I had been looking for a C5 or C6 Corvette for about 4 months. I found this one online at Auto Nation Ford. Less than an hour after I sent an inquiry, Lora Henry called and asked if I had any questions a months. I found this one online at Auto Nation Ford. Less than an hour after I sent an inquiry, Lora Henry called and asked if I had any questions about the car. She was full of information, direct and not pushy. Having been an Audi/VW dealer years prior, I appreciated this. My wife and I were on the fence as to whether we wanted to make the 2:45 trip all the way from Bemus Point. Lora took the time to send us 4 very well done videos showing every aspect of the car. We made the trip, the whole dealership was extremely helpful, we test drove the car, made the deal, made arrangements to pick it up in a week and it is now in our driveway! The entire facility was clean, modern, professionally run with extremely kind and knowledgeable people. We even met the service manager!.I recommend this dealer with 5 stars! More

The work was done quickly and done well! I asked for a call before any service was done and they were great at doing so. I asked for a call before any service was done and they were great at doing so. More

Great to work with. No hassle. Answered all my questions. Let me have an overnight test drive. No hassle. Answered all my questions. Let me have an overnight test drive. More

Very friendly, nice people and clean atmosphere. I was pleased with the results of the car buying. I was pleased with the results of the car buying. More

I recently had my vehicle at AutoNation Ford because of a recall. They were very professional and serviced my vehicle in a timely manner. I could not be anymore impressed! recall. They were very professional and serviced my vehicle in a timely manner. I could not be anymore impressed! More

Great to work with. AJ got me just what I was looking for. Service has been great. Thanks for your support. AJ got me just what I was looking for. Service has been great. Thanks for your support. More

Took way too long for the service performed on my vehicle. Broke part on the back of my truck vehicle. Broke part on the back of my truck More

Excellent service protocol in taking care of the customer and meeting them where they are. Had a lockout experience while in a loaner and they promptly handled the situation without any hesitation. Happy w and meeting them where they are. Had a lockout experience while in a loaner and they promptly handled the situation without any hesitation. Happy with the repairs done and investigated and fixed all items on the write up. More

The service to my Ford Escapr was excellent. The folks at the service counter were friendly and helpful. The folks at the service counter were friendly and helpful. More

Service seems to have declined at this dealership. Seems very disorganized with constant turnover of staff. I scheduled an appointment and was told the vehicle MAY not be able to be FIXED the same day Seems very disorganized with constant turnover of staff. I scheduled an appointment and was told the vehicle MAY not be able to be FIXED the same day. When I arrived, I was told they couldn't even do diagnostics for 4-5 days because of their backlog. Why would I leave my vehicle SIT at the service department this long. I opted to keep my vehicle and rescheduled my appointment. This was not the fault of the person coordinating my service (Mandy). The scheduler should not be scheduling appointments when service cannot be performed. This reflects poor management in this service department! 4 stars was generous!!! More