AutoNation Ford North Canton
North Canton, OH
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David Drake and Mike Cross are always helpful. we always have a good experience and they help us get our service vans back on the road right away. we always have a good experience and they help us get our service vans back on the road right away. More
After contacting Ford to resolve a warranty issue AutoNation Ford took care of the problems with my 2018 Ford F150 in a quick and professional manner. AutoNation Ford took care of the problems with my 2018 Ford F150 in a quick and professional manner. More
Dropped my truck off at the night drop 8/31/22 for a 7:30 AM appt 9/1/22. Left a detailed letter about my issue needing repairs. Asked them to contact me if parts needed order due to shortages and did not ge AM appt 9/1/22. Left a detailed letter about my issue needing repairs. Asked them to contact me if parts needed order due to shortages and did not get a call. I called at 3:30 PM to find out they determined it was an audio module that failed. Was told they could have the part by 9/3/22. I told them I needed my truck back for Friday evening as we are in the height of camping season. They said I could come and pick up my truck and they would order the part. Went to pick up my truck, my wife and I stood in front of the service rep and scheduled a follow up appointment for 2 wks and was told they would get the parts and have them ready. Dropped my truck off again the night before on 9/14/22 for another 7:30AM appt on 9/15/22 and at 8:00 AM on 9/15/22 got a call from a service rep saying I wasn’t on the schedule and they don’t have any parts ordered for me. I told them I scheduled in person when I picked up my truck last time. I again went and picked up my truck NOT FIXED and was told they would contact me when my parts were in. At that time I was told my parts had SHIPPED. Here it is 9/26/22 no call, no parts, truck still not fixed. Very frustrating and inconvenient for myself and the people that I have had to get multiple rides to/from the dealership. More
"K" Was so very nice to work with. Answered all our questions' if he did not know the answer he asked someone. Car buying not a favorite thing for me and he made it a very pleasant exp Answered all our questions' if he did not know the answer he asked someone. Car buying not a favorite thing for me and he made it a very pleasant experience ! More
Ashlee answered my inquiry fast. Booked a test drive…And in in a few short hours I was in my new vehicle. Thank you AutoNation! Don Holden Booked a test drive…And in in a few short hours I was in my new vehicle. Thank you AutoNation! Don Holden More
AJ was excellent in helping me out looking for a vehicle for 3 days the test drives of 4 of them, plus the overnight of trying the vehicle and the paperwork work definitely faster than the last time a boug for 3 days the test drives of 4 of them, plus the overnight of trying the vehicle and the paperwork work definitely faster than the last time a bought a new vehicle. I would definitely recommend AutoNation to purchase and vehicle and AJ for a salesperson GoodJob AJ keep up the good work!! More