AutoNation Ford North Canton

After buying a used car we found the a/c was not working. Called to have it fixed under warranty. They scheduled it for 2 days after the 5 day return. It took over 2 weeks to get it back. They say they fixed Called to have it fixed under warranty. They scheduled it for 2 days after the 5 day return. It took over 2 weeks to get it back. They say they fixed it, but a/c stopped working again after a week. The part they say they fixed I am questioning. They still have our car after over 2 weeks. We have had our car in our possession 10 days of the 45 day warranty. Only to be told our warranty is up today. Not a very good service department. Questioning if I should turn this into the Ohio association of dealerships. After reading other bad reviews and they are told the GM will look into it and fix the problem, maybe they need a new GM More

I had a great experience at AutoNation ford and working with Tony! They made the whole process and experience of buying my first car extremely easy. They were very helpful through all of the financial and with Tony! They made the whole process and experience of buying my first car extremely easy. They were very helpful through all of the financial and documentation process and made it all very painless! I would absolutely recommend and go back to AutoNation Ford North Canton! More

We had a good experience with the purchase of our vehicle. We brought it back for service and felt the charges were not properly explained. We paid for the best warranty and were told that the issue vehicle. We brought it back for service and felt the charges were not properly explained. We paid for the best warranty and were told that the issue should be covered, but if it was not going to be covered then we would be notified before the service was completed. Unfortunately, that did not happen. I talked to 3 different people, but nothing changed. A simple phone call would have gone a long way and helped to build trust. More

Everyone treated us with great respect and understood what we wanted. Josh went above and beyond to be helpful and the manager did everything he could to make us happy. what we wanted. Josh went above and beyond to be helpful and the manager did everything he could to make us happy. More

Aaron and everyone was very friendly and considerate. Had every question answered and very respectful. We did a lot of back and forth texting before going to the dealership which was nice getting some of Had every question answered and very respectful. We did a lot of back and forth texting before going to the dealership which was nice getting some of the paperwork done ahead of time. More

Friendly and efficient service. I was very pleased. I am planning to return regularly for all my service needs. I was very pleased. I am planning to return regularly for all my service needs. More

They don't back there prduct. Called told I didn't have a warranty on my engine. After I pay to get it done, Oh that should have been covered.Took a week to change catalytic conve Called told I didn't have a warranty on my engine. After I pay to get it done, Oh that should have been covered.Took a week to change catalytic converter. I've owned 19 fords in my lifetime, this will be the last. More

Very nice dealership, very clean. All the staff were very friendly and helpful. Very nice experience. All the staff were very friendly and helpful. Very nice experience. More

Asking price for the vehicle I purchased was reasonable. Justin did an excellent job providing information about the vehicle and conducting the sales process. If I were to purchase another Ford truck, thi Justin did an excellent job providing information about the vehicle and conducting the sales process. If I were to purchase another Ford truck, this is definitely where I would go. More