AutoNation Ford North Canton

Made an appointment for service. John was our service representative. He was very polite and recommended other services for our car without being too pushy (a real turnoff for me!). John was our service representative. He was very polite and recommended other services for our car without being too pushy (a real turnoff for me!). Will Make an appointment in early spring to have preventative maintenance done. More

My wife purchased a new vehicle from salesperson AJ. I would give him a 5/10 during the buying process. We did not have much interaction with AJ as he was working other deals while dealing with us at th I would give him a 5/10 during the buying process. We did not have much interaction with AJ as he was working other deals while dealing with us at the same time. We had heavy interaction with James in the finance department and Scott the general manager. We were misinformed with some information and the lack of communication after the deal was done leaves me to not be satisfied with our purchase. I have given the GM and the finance department a chance to correct the issue and nothing has been done This issue we are experiencing is definitely possible but it is totally up to the dealership and they have chosen to make a sale rather than doing the right thing and having good customer service. No one has returned my phone calls. More

Online appointment for factory recall was easy to make. Day of appointment went smoothly. Comfortable waiting area and recall service was performed in about 30 minutes. Day of appointment went smoothly. Comfortable waiting area and recall service was performed in about 30 minutes. More

Automation ford dealership was very friendly and quick to respond to any questions I had. Matthew Hartman was my sales representative I delt with. He went out and took more pictures of the vehicle I was thin respond to any questions I had. Matthew Hartman was my sales representative I delt with. He went out and took more pictures of the vehicle I was thinking about coming in to look at, this was very helpful since I lived over an hour away. More

Will be my go to when I need service when in Ohio. Was very efficient Was very efficient More

Very efficient service, in and out. Courteous staff and very comfortable waiting area while car is being serviced. I will definitely return to Auto Nation Ford when my car needs service Courteous staff and very comfortable waiting area while car is being serviced. I will definitely return to Auto Nation Ford when my car needs service in the future. More

Bought my truck here and have it serviced here as well. I never feel like they are trying to up-sell me or suggest services that are not necessary. I never feel like they are trying to up-sell me or suggest services that are not necessary. More

Everyone was friendly and took great care of me. I felt like I was important, and not the dealership trying to make a buck. I felt like I was important, and not the dealership trying to make a buck. More

Very real efficient, timely and courteous. Vehicle was ready by the end of the day and gave a detailed explanation on work that was completed.. Vehicle was ready by the end of the day and gave a detailed explanation on work that was completed.. More

This dealership is been so great to work with. They’re very helpful and they’ll do anything we need. I’ll buy more vehicles there and have them serviced. They’re very helpful and they’ll do anything we need. I’ll buy more vehicles there and have them serviced. More