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AutoNation Ford Miami - Service Center

Miami Gardens, FL

4.5
412 Reviews

412 Reviews of AutoNation Ford Miami - Service Center

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July 31, 2023

Excellent customer service, very reliable and also provided a rental until my truck was finished being serviced a couple of days later. More

by jenodom0612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frandy
Aug 04, 2023 -

AutoNation Ford Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 31, 2023

Very satisfied with customer service department and the employees are very professional. Great service done on my vehicle today and always. More

by mayra_capote@bellsouth.net
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Juan Mesa, Superb, reliable and very professional
Aug 07, 2023 -

AutoNation Ford Miami responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 28, 2023

Awesome experience don't need to say more 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 More

by joelopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Martinez
Aug 01, 2023 -

AutoNation Ford Miami responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 27, 2023

This dealership is great and I was helped with my oil change, I am happy for their service More

by Yanai Leon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Jul 31, 2023 -

AutoNation Ford Miami responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! Take care!

July 27, 2023

The personnel , attention and advisors are second to one. True professionals and knowledgeable. The dealer has a lot to be desired, poor condition, poor waiting area. Outdated service drive at the least More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Mesa
Jul 31, 2023 -

AutoNation Ford Miami responded

Hi Tony, we are deeply disappointed by your experience at AutoNation Ford Miami. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0141 to discuss what we can do to help.

July 25, 2023

I like this dealership because it's the best. Mainly because liked my salesman and have know him for over 25 yeas Great work!! More

by sreid692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan the man my salesman and Manny my service adviror
Jul 28, 2023 -

AutoNation Ford Miami responded

Hi, thank you so much for your positive comments about AutoNation Ford Miami! If you're ever in need of more help, please let us know!

July 17, 2023

Service personnel are professional and knowledgeable. Dealership is a little scary as it looks as though it’s going out of business. Almost no sales staff? More

by jcboats1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Gonzales, Andy’s Abreu
Jul 20, 2023 -

AutoNation Ford Miami responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 15, 2023

My second experience with the service department was beyond my expectation. They thoroughly and efficiently expected my vehicle and determined it pass the recall. They expected my back up camera and the More

by anthonyirizarry1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan, Luis López
Jul 19, 2023 -

AutoNation Ford Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 14, 2023

Not good long time to west good attention from the advices no part to buy More

by Ineslaurita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michel
Jul 19, 2023 -

AutoNation Ford Miami responded

Hi, we are disappointed by your experience at AutoNation Ford Miami. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (305) 707-0141. We hope to hear from you.

July 10, 2023

Great and quick service! Orlando made sure my car was well taken care of. Definitely recommend. More

by AC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
Jul 13, 2023 -

AutoNation Ford Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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