AutoNation Ford Miami - Service Center

I am dissatisfied with my experience. Upon bringing my car for the service, I was immediately offered additional filter changes for an extra fee without any inspection of my vehicle. I qu Upon bringing my car for the service, I was immediately offered additional filter changes for an extra fee without any inspection of my vehicle. I questioned this, as it seemed unnecessary. After they finally inspected my car, it turned out that only one filter needed to be changed. This raises concerns about whether they genuinely assess the need for parts or simply do it for extra profit. Furthermore, the wait time of approximately two hours is tolerable, but the absence of functional wifi has been an ongoing issue for the past year. This means that I cannot even utilize my time by doing some online work while waiting. I sought assistance from the receptionist and the service department, but no one was able to resolve the wifi problem. Shouldn't providing working wifi be a basic amenity for customers enduring hours of wait time for their cars to be serviced? More

Todo perfecto, muy buena atención , siempre de calidad se Los recomiendo para cuando tengan q hacer un servicio se Los recomiendo para cuando tengan q hacer un servicio More

Made a appointment for a recall was greeted at service lane book in and sent to the waiting. At my appointment time I was called by my service writer Jaun Masa he took from there. Recall was complete in o lane book in and sent to the waiting. At my appointment time I was called by my service writer Jaun Masa he took from there. Recall was complete in one hour and twenty minutes great service! More

AutoNation Ford service and parts department is one of the most professional I’ve ever dealt with. They are fast courteous and always willing to do what it takes to get me back on the road quickly. the most professional I’ve ever dealt with. They are fast courteous and always willing to do what it takes to get me back on the road quickly. More

I get my car serviced here regularly and it’s always a smooth experience and the few times something has been delayed the service center has made up for it! smooth experience and the few times something has been delayed the service center has made up for it! More

Buen servicio, buena atencion,bastante commodore porque me queda serca de casa,el personal muy amigable me queda serca de casa,el personal muy amigable More

They had my car for about 5 months . The issue was the transmission control module. Chris job for the past 5 months has been as simple as telling me " The part has not arrived, part is The issue was the transmission control module. Chris job for the past 5 months has been as simple as telling me " The part has not arrived, part is in back order". 5 months for a part... They don't even try at this place. I wish and I honestly wish they would have told me 5 months ago " Hey we can't fix it" and I would have gone somewhere else..by the time they actually get the piece which I doubt they ever will, My car wont even start. disgraceful company. I ended up picking up my car after 5 months with no work done and completely gave up on them. Funny they sent me a link to review them lol. More

Yes I’m happy with Steven Gonzalez he really provides me good services and he advised me regarding any problems with my van. good services and he advised me regarding any problems with my van. More

Great service. . Frandy Hernandez was gety hrlpful and had great communication i have no complaints what so ever . Frandy Hernandez was gety hrlpful and had great communication i have no complaints what so ever More

Excelente equipo de trabajo. La atención, 1A. El ascensor de servicio fue muy profesional y el técnico realizó un gran trabajo. La atención, 1A. El ascensor de servicio fue muy profesional y el técnico realizó un gran trabajo. More