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AutoNation Ford Miami - Service Center

Miami Gardens, FL

4.5
412 Reviews

412 Reviews of AutoNation Ford Miami - Service Center

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September 01, 2023

I was pleased with the communication, the ability to have a free loaner (rental) car while my vehicle was being repaired, and the ultimate work. I am waiting for a part that is not due for months, and I am c More

by jsuw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Martinez
Sep 03, 2023 -

AutoNation Ford Miami responded

Hello, We are pleased to hear you had such a positive experience with us, As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 31, 2023

Great customer service every time. I see new construction going so definitely trying to make the customer service experience even more enjoyable. More

by suarezfp13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
Sep 04, 2023 -

AutoNation Ford Miami responded

Hello , thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 31, 2023

I will give Mr. Juan Mesa not 5 but 10 stars for a very efficient service, thank you Mr. mesa. More

by rey.ortiz19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Juan Mesa
Sep 04, 2023 -

AutoNation Ford Miami responded

Hello , thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Sep 04, 2023 -

rey.ortiz19 responded

Keep up the good work thank you

August 30, 2023

Excellent customer service staff was very friendly made it very easy to obtain rental and get my vehicle serviced More

by Leorondon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan mesa
Sep 05, 2023 -

AutoNation Ford Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

August 24, 2023

My service writer Juan Masa always makes sure the truck is serviced professional. He keeps me informed as to repairs needed an when to come in and get it back. He is very knowledgeable and helpful. The oth More

by Edward Pierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Masa
Aug 29, 2023 -

AutoNation Ford Miami responded

Hello Edward, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 22, 2023

Excelent service and customer service the team work Excelent, the service take just the exactly time no more thank’s a lot More

by Yuri 71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 28, 2023 -

AutoNation Ford Miami responded

Hi Yuri, thank you for your positive review. We're happy to have been of service to you. It is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 14, 2023

Orlando is very friendly and informative. It is a real pleasure to bring my vehicles to him for service. More

by adrianfgonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
Aug 18, 2023 -

AutoNation Ford Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 10, 2023

Very satisfied with customer service department and specially Orlando Martinez very professional Thank you. Great service done on my vehicle. More

by Fernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Martinez
Aug 13, 2023 -

AutoNation Ford Miami responded

Hi Fernando, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Miami. If you ever need help, just give us a call. Happy motoring!

August 03, 2023

I’m supposed to pick up the truck after paying , Saturday morning and they lost the key of the truck and i told them to call me and I pick the truck next business day there is no one call me for update More

by tony.sarrar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franky Hernandez
Aug 07, 2023 -

AutoNation Ford Miami responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

August 02, 2023

I have received excellent service at Autonation Ford Miami throughout the purchase process and continued maintenance of my truck. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy, Orlando, Juan, and Tommy have helped me greatly in my visits.
Aug 06, 2023 -

AutoNation Ford Miami responded

Hello, Thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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