AutoNation Ford Miami - Service Center

Drop car for service. They took care of everything, got a loaner in the mean while. Everything was fixed correctly. Advisor (Manny) was great. Kept me informed. They took care of everything, got a loaner in the mean while. Everything was fixed correctly. Advisor (Manny) was great. Kept me informed. More

This was the first time the dealership was very expedient And the service was excellent expedient And the service was excellent More

Frandy in charge was very diligent and kept me informed about the repair status. He provide price and ready to pick up information about the repair status. He provide price and ready to pick up information More

Never take your car to this dealer. They play games with you, their communication skills is the worst. They don’t return your calls, they don’t give you an update about your vehicle un They play games with you, their communication skills is the worst. They don’t return your calls, they don’t give you an update about your vehicle unless you show there in person. There is no loaner and they are very irresponsible. There is no customer service from the service advisory at all and they don’t care if you have kids to drop at school, or urgency to get your car ready. Simple you don’t know what is happening, what is the timeline to get the service done and neither the cost. Maybe if you have a brand new car, they will treat you differently but it is not my case. Never, ever take your car there. It is a huge disrespect with their clients. More

They were very kind, attentive and always willing to help. I decided to wait for my vehicle while they did the maintenance and the truth was very fast and very clean, thank you. help. I decided to wait for my vehicle while they did the maintenance and the truth was very fast and very clean, thank you. More

They are always knowledgeable and helpful. I have had nothing but positive experiences with Autonation Ford Miami. I have had nothing but positive experiences with Autonation Ford Miami. More

I was pleased with the communication, the ability to have a free loaner (rental) car while my vehicle was being repaired, and the ultimate work. I am waiting for a part that is not due for months, and I am c a free loaner (rental) car while my vehicle was being repaired, and the ultimate work. I am waiting for a part that is not due for months, and I am confident that I will be notified when it is available. More

Great customer service every time. I see new construction going so definitely trying to make the customer service experience even more enjoyable. I see new construction going so definitely trying to make the customer service experience even more enjoyable. More

I will give Mr. Juan Mesa not 5 but 10 stars for a very efficient service, thank you Mr. mesa. Juan Mesa not 5 but 10 stars for a very efficient service, thank you Mr. mesa. More

Excellent customer service staff was very friendly made it very easy to obtain rental and get my vehicle serviced it very easy to obtain rental and get my vehicle serviced More