AutoNation Ford Miami - Service Center

I was over charged for a oil change and I was told that I needed brake pads for my front brakes and I needed to replace my routers and it would cost me 2,500.00, I advised Chris the service guy that was to m needed brake pads for my front brakes and I needed to replace my routers and it would cost me 2,500.00, I advised Chris the service guy that was to much not to worry about doing the brake. He call me back about 20 minutes later and said they can do it for $1,300 and I told them ok, than he call me back and said that they was able to do anymore because he couldn't get the parts from another company. I pick up my car and took it to the Jaguar dealership and was advised that I didn't need any brake pads or routers right now I wait for at least another 6 months before I would have to change them. I am very disappointed with the service that I received. Ricky Brantley More

Nice organization very good service a1 very satisfait the car was ready on time maybe earlier car was ready on time maybe earlier More

They take care about your car. Great service, take the time to find and resolve the issue with the car. Great service, take the time to find and resolve the issue with the car. More

Great service Love the way they took care of the the car was was a great extra was was a great extra More

Unfortunately, this was a really bad experience. I took our church shuttle for it's 70k mile service. It was drop off October 25th at 11am. We got no call of status and we called several times to ob I took our church shuttle for it's 70k mile service. It was drop off October 25th at 11am. We got no call of status and we called several times to obtain status. This all took place over a span of 8 days. Left messages during that time as well. I finally took time off from work on November 8th to go to the dealer to fine out what happened. Customer service in the service lobby wasn't up to pair either without going into details. Service guy told me the shuttle was ready, so I said okay I'll take it today. Then he says give me a few hours so the techs can put it back together. (They had it for 8 days, it still wasn't together) I say okay, call me. Of course no call and no returned call when I calling the same day. So I take more time off the very next day. The shuttle wasn't ready until 4pm and the 70k service was not completed. The only thing done was an oil change. At that point we just needed the shuttle back for Sunday service. I will never take a vehicle back to that place again. Not to mention one of their drivers bumped my truck with a box truck same day. Just a scuff but dang. More

Orlando M Rivas, my Service Advisor is excellent. The service he provides is professional and respectful. He explains everything in detail and he kept me updated on the status of my vehicle. I truly The service he provides is professional and respectful. He explains everything in detail and he kept me updated on the status of my vehicle. I truly appreciate the service I receive at AutoNation Ford on 57th Ave. More

Personal amable ,confiable y muy buena atención al cliente ,satisfacieron mis necesidades referente a mi auto ,quedé muy satisfecha cliente ,satisfacieron mis necesidades referente a mi auto ,quedé muy satisfecha More

The delear is amazing everyone treats you amazing, and the service area really great people highly recommend getting your vehicle serviced here, the service manager Luis amazing person treats you like fam the service area really great people highly recommend getting your vehicle serviced here, the service manager Luis amazing person treats you like family. More

Excellent service anytime I come here I am treated with respect and professionalism. Huge ty to Andys for all the help. Best Ford service center around! respect and professionalism. Huge ty to Andys for all the help. Best Ford service center around! More

Excelente trabajo y quede satisfecha con lo que hicieron con las bolsas de aire y cambio de aceite con las bolsas de aire y cambio de aceite More