AutoNation Ford Miami - Service Center

Great group of people working together customer service is exceptional , bought my last 3 cars at Autonation customer for life is exceptional , bought my last 3 cars at Autonation customer for life More

A lot of improvements Orlando Martinez is amazing lots of experience.and would recommend him experience.and would recommend him More

Service was fast, reasonable, they kept me well informed throughout the process. Have serviced all three of my trucks there. Extra attention since I bought a truck there. throughout the process. Have serviced all three of my trucks there. Extra attention since I bought a truck there. More

Left my f350 here for differential work. I was told by Frandy, my adviser, that the vehicle would be ready in 3 weeks. 2 months later, the can’t do the differential in timely manner. Poor co I was told by Frandy, my adviser, that the vehicle would be ready in 3 weeks. 2 months later, the can’t do the differential in timely manner. Poor communication, you might wait for the response for days. Uneducated stuff apparently, they only have 1 tech capable of working on differentials. It’s not a rocket science, to have my car there for 2 months to get 15 gears out and put them back in. The truck is new, poor quality. It’s still under warranty. Differential broke after 35k miles. Requested to talk to the manger, no response. Overall I would not come here and leave my car to do any repairs. I am not even talking about lies when it is suppose to be ready, no responses, not even looking at the car for the first 3 weeks until I called several times to push them to do their job. Not recommended and would be avoided in the future. Feedback would also be left with the corp office and regional’s manger. More

Hands down the best service I have had on my Ford F150 after taking it to other ford dealerships and leaving very upset. Bringing my truck for service at the Miami lakes location was by far the best servi after taking it to other ford dealerships and leaving very upset. Bringing my truck for service at the Miami lakes location was by far the best service and finished just in time for me to get back to work happy. I will only bring my Ford F-150 to Miami location on 57th ave by far the best! Thank you guys More

Very good customer service i was veery pleased. Fixed my car fast car running great Fixed my car fast car running great More

Juan , who assisted me at this location , did an awesome job. I thought my car wouldn’t be fixed but he found a way with other mechanics to make this happen. He provided excellent diligence towards my issue job. I thought my car wouldn’t be fixed but he found a way with other mechanics to make this happen. He provided excellent diligence towards my issue. More

Outstanding customer service and great skills. The tech rep was very professional and the car was delivered in a timely manner. The tech rep was very professional and the car was delivered in a timely manner. More

I was over charged for a oil change and I was told that I needed brake pads for my front brakes and I needed to replace my routers and it would cost me 2,500.00, I advised Chris the service guy that was to m needed brake pads for my front brakes and I needed to replace my routers and it would cost me 2,500.00, I advised Chris the service guy that was to much not to worry about doing the brake. He call me back about 20 minutes later and said they can do it for $1,300 and I told them ok, than he call me back and said that they was able to do anymore because he couldn't get the parts from another company. I pick up my car and took it to the Jaguar dealership and was advised that I didn't need any brake pads or routers right now I wait for at least another 6 months before I would have to change them. I am very disappointed with the service that I received. Ricky Brantley More

Nice organization very good service a1 very satisfait the car was ready on time maybe earlier car was ready on time maybe earlier More