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AutoNation Ford Miami - Service Center

Miami Gardens, FL

4.5
412 Reviews

412 Reviews of AutoNation Ford Miami - Service Center

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August 28, 2021

I came in with an emergency situation and they were book for two weeks but when I explain the situation to them they took me in right away it’s Expensive but service is fast More

by Msalome.90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Maranon
Sep 03, 2021 -

AutoNation Ford Miami responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 28, 2021

Orlando the service advisor and Ramon the mechanic were the best great great knowledge and customer service. the general number to the dealership needs to be serviced, no one ever answer More

by lorenzojorge2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando service advisor, and Ramon mechanic 5 star for each
Sep 03, 2021 -

AutoNation Ford Miami responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 27, 2021

Amazing service personnel, very fast to service vehicle and pro-actively engaged with customer every step of the way, really happy to deal with MR. Orlando Martinez Rivas. More

by mlapargada86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Martinez Rivas
Sep 03, 2021 -

AutoNation Ford Miami responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

August 27, 2021

I was very pleased with the service provided by the department. Juan Masa will be missed when he retire. The manager inside the dealership was very helpful assisting me with question on ex maintenances More

by Foley1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Maranon
Sep 03, 2021 -

AutoNation Ford Miami responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 23, 2021

It was a great experience.a a a a a a a a a a a a a a a It was a great experience. a a a a a a a a a a a a a a a a a a a a a a More

by tjslawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando in Service, Raul Maranon
Aug 31, 2021 -

AutoNation Ford Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 23, 2021

Juan Mesa was amazing, very helpful and communicative throughout the process. I had to wait over a month for the part but Juan made it easy. More

by emc995i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Mesa
Aug 31, 2021 -

AutoNation Ford Miami responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Miami. Thank you so much again for your feedback! We hope you have a great day!

August 23, 2021

I arrived at the dealer with no appointment to get my truck serviced , Juan told me it would take about an hour or so , Juan got me in serviced the truck everything went smooth : Juan takes care of me ev More

by manatytrans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Mesa
Aug 31, 2021 -

AutoNation Ford Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Aug 31, 2021 -

manatytrans responded

Respond publicly to Auto Nation : Thanks

August 20, 2021

Autonation Ford Miami on 57th NW 167th st is my go to for car buying and and car service. They are the best in all they do. More

by MABREU0725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Mesa, Andrew
Aug 26, 2021 -

AutoNation Ford Miami responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2021

Very professional and attentive to my service needs , Orlando kept me posted on progress. More

by ernie4601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando
Aug 22, 2021 -

AutoNation Ford Miami responded

Hi, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 17, 2021

Great customer service experience and very helpful. Orlando is very kind, great personality, patience and helpful. More

by Omayra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando
Aug 22, 2021 -

AutoNation Ford Miami responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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