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AutoNation Ford Miami - Service Center

Miami Gardens, FL

4.4
406 Reviews

406 Reviews of AutoNation Ford Miami - Service Center

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September 02, 2021

MY SERVICE AGENT JUAN MASA AS ALWAYS GIVES ME GREAT SERVICE. I GIVE HIM THE 5 STAR RATING.***** I ALWAYS MAKE MY APPOINTMENT WITH JAUN.HE HAS BEEN SERVING ME FOR AT LEAST 15 YEARS. More

by jetmaister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Maranon
Sep 06, 2021 -

AutoNation Ford Miami responded

Hi, Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 02, 2021

The best person, the best deal, the best service, I mean Mr. Juan to this Mr. God sell him. Nothing to do with the one who sold me the Van, Jovany, that is a worthy swindler. More

by miguecardoso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Sep 06, 2021 -

AutoNation Ford Miami responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 02, 2021

Arnaldo is a great service rep. Always accommodating and takes the time to explain options and give feedback. Pricing is fair and they fit me in on a busy day. More

by TomH1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnaldo Delgado
Sep 06, 2021 -

AutoNation Ford Miami responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2021

I was treated in a timely manner. Mr. Paniagua kept me informed as to what the car needed done. He was very respectful. When I went to pick up the vehicle he informed me of everything that was done to the More

by Letty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Paniagua
Sep 06, 2021 -

AutoNation Ford Miami responded

Hi Letty, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 28, 2021

I came in with an emergency situation and they were book for two weeks but when I explain the situation to them they took me in right away it’s Expensive but service is fast More

by Msalome.90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Maranon
Sep 03, 2021 -

AutoNation Ford Miami responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 28, 2021

Orlando the service advisor and Ramon the mechanic were the best great great knowledge and customer service. the general number to the dealership needs to be serviced, no one ever answer More

by lorenzojorge2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando service advisor, and Ramon mechanic 5 star for each
Sep 03, 2021 -

AutoNation Ford Miami responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 27, 2021

Amazing service personnel, very fast to service vehicle and pro-actively engaged with customer every step of the way, really happy to deal with MR. Orlando Martinez Rivas. More

by mlapargada86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Martinez Rivas
Sep 03, 2021 -

AutoNation Ford Miami responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

August 27, 2021

I was very pleased with the service provided by the department. Juan Masa will be missed when he retire. The manager inside the dealership was very helpful assisting me with question on ex maintenances More

by Foley1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Maranon
Sep 03, 2021 -

AutoNation Ford Miami responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 23, 2021

It was a great experience.a a a a a a a a a a a a a a a It was a great experience. a a a a a a a a a a a a a a a a a a a a a a More

by tjslawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando in Service, Raul Maranon
Aug 31, 2021 -

AutoNation Ford Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 23, 2021

Juan Mesa was amazing, very helpful and communicative throughout the process. I had to wait over a month for the part but Juan made it easy. More

by emc995i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Mesa
Aug 31, 2021 -

AutoNation Ford Miami responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Miami. Thank you so much again for your feedback! We hope you have a great day!

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