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AutoNation Ford Miami - Service Center

Miami Gardens, FL

4.4
406 Reviews

406 Reviews of AutoNation Ford Miami - Service Center

Sort by
January 01, 2022

To buy a car no inventory. When taking your car to get fixed a simple switch for the window regulator took three days to get the car back. No loaner because they had no inventory so they sold their loaner More

by The Merced’s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy from service department
Report | Print
Jan 16, 2022 -

AutoNation Ford Miami responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Miami take our reviews very seriously. If you'd like, please contact our General Manager at (305) 707-0141. We'd appreciate the chance to make your experience a positive one.

December 31, 2021

JUAN MESA IS A VERY NICE AND CAPABLE SERVICE TECHVERY JUAN MESA IS A VERY NICE AND CAPABLE SERVICE TECH VERY KNOWLEDGEABLE AND EXPLICABLE , WOULD RECOMMEND More

by NAGAMG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JUAN MESA
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December 28, 2021

Juan was very friendly, informative and detail. I was pleased with service. Will continue to use company. More

by Crumpdog01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
December 24, 2021

Personnel were professional and very helpful, all questions and concerns were answered clearly. The service was professional. More

by luisfone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo and Orlando in the Service dept.
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December 23, 2021

Juan Mesa is an excellent representative of Auto Nation Ford. He is trustworthy, knowledgeable, patient, and thoroughly explains to the customer how they can benefit from the suggested services. More

by Roz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Mesa
Report | Print
December 23, 2021

the warranty work was done quick and correct. very happy with the result.Ford has always been on top of things like this. More

by accusonic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Maranon, Sydney Thorp
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December 21, 2021

Great customer service by Juan Mesa. He made sure the oil change was done timely and to my satisfaction. More

by Mdearce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Mesa
Report | Print
December 20, 2021

Always a satisfied customer. You get topnotch service everything. Juan is our go to person but any of the other service people are just as great. More

by MABREU0725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Mesa, Stan the man
Report | Print
December 16, 2021

Orlando was very friendly and informative even though we could not complete the service call due to lack of parts. More

by Honey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Martinez
Report | Print
Dec 18, 2021 -

AutoNation Ford Miami responded

Honey, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 15, 2021

Service adviser, Orlando, and entire staff is great. I Service adviser, Orlando, and entire staff is great. I feel as if I am well looked after. More

by jlopezinc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Martinez
Report | Print
Dec 17, 2021 -

AutoNation Ford Miami responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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