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AutoNation Ford Miami - Service Center

Miami Gardens, FL

4.4
398 Reviews

398 Reviews of AutoNation Ford Miami - Service Center

Sort by
December 16, 2021

Orlando was very friendly and informative even though we could not complete the service call due to lack of parts. More

by Honey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Martinez
Report | Print
Dec 18, 2021 -

AutoNation Ford Miami responded

Honey, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 15, 2021

Service adviser, Orlando, and entire staff is great. I Service adviser, Orlando, and entire staff is great. I feel as if I am well looked after. More

by jlopezinc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Martinez
Report | Print
Dec 17, 2021 -

AutoNation Ford Miami responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 13, 2021

The service was really good and fast, staff were very patient and answered all my questions More

by harishjannu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo
Report | Print
Dec 14, 2021 -

AutoNation Ford Miami responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

December 10, 2021

I showed up without an appointment and was immediately taken care of. This was impressive. More

by Vicsil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Mesa , service. Excellent service.
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Dec 13, 2021 -

AutoNation Ford Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 08, 2021

The service adviser Arnaldo Delgado was very professional and polite. The truck was serviced faster than I expected and I was informed about the job performed. More

by Max Rivero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnaldo Delgado
Report | Print
Dec 11, 2021 -

AutoNation Ford Miami responded

Hello Max, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 07, 2021

Orlando Martinez is very efficient in his work. His treatment is friendly and very respectful. More

by romanrom2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Martinez
Report | Print
Dec 10, 2021 -

AutoNation Ford Miami responded

Hello, thank you for your kind review; we are happy to pass along your comments to Orlando here at AutoNation Ford Miami! Feel free to stop by if you ever need any more help.

December 06, 2021

Customer service terrible, bad attitudes with in the department and the wait time is unbelievable on automobile returns More

by Cheese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sydney Thorp
Report | Print
Dec 10, 2021 -

AutoNation Ford Miami responded

Hi Cheese, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0141 to discuss what we can do to help.

December 02, 2021

Orlando is the best adviser I’ll always recommend him! Fast and good customer service! More

by Sarai TERAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Martinez
Report | Print
Dec 06, 2021 -

AutoNation Ford Miami responded

Hi Sarai, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Miami and we hope to be of service again in the future.

December 02, 2021

Juan Mesa is my service person and like all the previous times that I have needed my truck serviced, Juan always goes above and beyond to make sure, I am provided the best service with a friendly caring dem More

by reyh911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mesa, Juan
Report | Print
Dec 06, 2021 -

AutoNation Ford Miami responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Miami. Thank you for leaving us this response!

Dec 06, 2021 -

reyh911 responded

You’re welcome please forward to Mesa my heartfelt appreciation.. thank you

December 01, 2021

The adviser Orlando was very professional and took his time to test drive the vehicle to resolve the noise I was experiencing. My breaks stop squeaking. More

by rmbauria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Maranon
Report | Print
Dec 06, 2021 -

AutoNation Ford Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

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