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AutoNation Ford Miami - Service Center

Miami Gardens, FL

4.4
398 Reviews

398 Reviews of AutoNation Ford Miami - Service Center

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March 07, 2022

Orlando Martinez from the service department went above and beyond to make sure my recall was done in a timely manner. He’s very professional and knows the business very well. I would recommend him and the More

by Alex A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Martinez (service department)
Mar 10, 2022 -

AutoNation Ford Miami responded

Hello Alex, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Ford Miami and we hope to be of service again in the future.

March 07, 2022

Service writer is outstanding. Very informative. And explained everything to me lesson to what I needed More

by nathan_t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan
Mar 10, 2022 -

AutoNation Ford Miami responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 04, 2022

Juan Mesa provided me with excellent service, great job If you need service at Autonation Ford ask for Juan, he will help you Unfortunately one of the repair items, a new rubber seal for the windshie More

by john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
juan mesa
Mar 07, 2022 -

AutoNation Ford Miami responded

Hello John, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 03, 2022

Service advisor very professional and outstanding! Great Customer service!! Thank you for the outstanding service!! More

by Pabsportsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Mesa
Mar 06, 2022 -

AutoNation Ford Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 01, 2022

Mr. Abreu in your service dept is awesome very professional! I am going to let all my family and friends know about how great your service team are. More

by mickey
Customer Service
Recommend Dealer
Yes
Employees Worked With
Andys Abreu / service advisor 5stars
Mar 05, 2022 -

AutoNation Ford Miami responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

February 22, 2022

Service representative was pleasant. However prices were a rip off. 200 for labor for an hour job. My bill was 366. Parts were 140. The service took la little more than an hour! Also th More

by Mechelecollins42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Gonzalez
Feb 24, 2022 -

AutoNation Ford Miami responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Miami take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (305) 707-0141. We hope to hear from you.

February 22, 2022

Autonation Ford Miami is my go to for buying, trade-in and service. Yesterday I went to get my SUV service and like always I receive great service. It was easy from beginning to end and my SUV was done PD More

by MABREU0725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Mesa Service Dept.
Feb 25, 2022 -

AutoNation Ford Miami responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Miami. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 21, 2022

Every thing was perfect from the service tech. Very little time waiting n the lobby More

by Buick23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Feb 23, 2022 -

AutoNation Ford Miami responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

February 19, 2022

BUENA Y RÁPIDA ATENCION CUANDO UNO LLEGA AL DEALER CON UN RÁPIDO Y COMPLETO SERVICIO. More

by ENRIQUE BRITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Feb 23, 2022 -

AutoNation Ford Miami responded

¡Enrique, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que puede confiar! Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

February 18, 2022

Service representative was very helpful and very knowledgeable helping me through the whole process thank you More

by md5441
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Martinez
Feb 21, 2022 -

AutoNation Ford Miami responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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