AutoNation Ford Miami - Service Center

Orlando is the best! He is the only Service Advisor our family uses. He provides outstanding customer service! He is the only Service Advisor our family uses. He provides outstanding customer service! More

The service manager (Luis Lopez)! was very helpful with my SUV issue. Analyze problem and resolved issue ASAP. was very helpful with my SUV issue. Analyze problem and resolved issue ASAP. More

Juan Mesa and the mechanics are amazing! I have full confidence when I leave my vehicle with them. I have never had an issue as they take great care to follow up on all my concerns. Always I have full confidence when I leave my vehicle with them. I have never had an issue as they take great care to follow up on all my concerns. Always friendly! More

The service on June 13-2022 to repair the AA of my Ford Escape was done fast and promptly, and the monitoring and management carried out by Juan Mesa was as always when I request services in Autonation: ex Escape was done fast and promptly, and the monitoring and management carried out by Juan Mesa was as always when I request services in Autonation: excellent attention. More

I have been getting my trucks service at Ford for years. Juan has always taken care of me. I heard he is retiring and I'm happy for him but at the same time I'm sad. I haven't seen anyone there that's ca Juan has always taken care of me. I heard he is retiring and I'm happy for him but at the same time I'm sad. I haven't seen anyone there that's can compete with his customer service. He's considerate of the customer, professional and courteous. More

Excellent customer service, the job was performed in the time promised, very friendly and professional staff. time promised, very friendly and professional staff. More

Once my vehicle was towed to this location it was smooth sailing from that point forward. Service rep Juan Massa was the best, he called me as promised once diagnostic was complete & told me what was wrong sailing from that point forward. Service rep Juan Massa was the best, he called me as promised once diagnostic was complete & told me what was wrong & the time frame in which my vehicle would be repaired & ready for pickup. Everything was done in a very timely manner & to my expectations. Keep up the excellent work Juan, you are so very much appreciated. Thank you for helping me with my service needs. If anything else goes wrong, for sure I'll be back again. EXCELLENCE IS KEY!!! More

I have been coming ti this dealer for purchase maintenance and the body shop for many years. Always get great customer service. Always very helpful and looking out for customer. maintenance and the body shop for many years. Always get great customer service. Always very helpful and looking out for customer. More

In and out. Quick and friendly service team. Orlando was very cordial and experienced. I will recommend it to my friends. Quick and friendly service team. Orlando was very cordial and experienced. I will recommend it to my friends. More

I’ve been going to this dealership for years. The service managers have always been honest with me. The service managers have always been honest with me. More