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AutoNation Ford Miami - Service Center

Miami Gardens, FL

4.4
406 Reviews

406 Reviews of AutoNation Ford Miami - Service Center

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November 11, 2022

The employees at AutoNation Ford are courteous, respectful and professional. I will continue to come here for vehicle service. More

by marshalljri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rivas, Orlando
Nov 20, 2022 -

AutoNation Ford Miami responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 11, 2022

Great location and convenient hours of service. Great and friendly people. Customer for over 20 years. Keep up the good service. More

by Juanito 305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Mesa
Nov 20, 2022 -

AutoNation Ford Miami responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 04, 2022

Juan Mesa was great. Very professional and very attentive. The service was excellent. Thank you. More

by ae305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Mesa
Nov 11, 2022 -

AutoNation Ford Miami responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Miami! If you need more help, our team is available to talk -- safe travels!

October 27, 2022

Orlando Martinez was helpful he contacted me and explain what was happening with my car. More

by sjacksonjaguaroo7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Martinez
Oct 27, 2022 -

sjacksonjaguaroo7 responded

Orlando Martinez, Assistant Service Manager Fleet Coordinator. Is pleasant charming and very patient he always tries to answer your questions.

October 24, 2022

The Service advisor was awesome very helpful and knowledgeable and provide helpful advise to my vehicle problem More

by erandle64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Mesa, Lisa Parasrami
Oct 31, 2022 -

AutoNation Ford Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 20, 2022

Kind, professional, helpful and always available for any services that my car may need. Thanks More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Services dept
Oct 27, 2022 -

AutoNation Ford Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 18, 2022

Very professional, friendly, did help with all the problems. Appointment was fast, and solve all the problems. Very pleased. More

by joldp521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
juan Mesa
Oct 24, 2022 -

AutoNation Ford Miami responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

October 17, 2022

My MKC was involved in an accident in Ohio and I had to transport her to Miami since I had accepted a new position at a local University. Most of the work was done, but there was still a grinding that coul More

by april.marie.kennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
Oct 23, 2022 -

AutoNation Ford Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Oct 23, 2022 -

april.marie.kennedy responded

Your universal dedication is APPRECIATED! If ever needed, I will call. Thank you!

October 16, 2022

Very Expensive oil change. Cost was close to $300. Car drove very rough after service. More

by l_johnson9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
Oct 22, 2022 -

AutoNation Ford Miami responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (305) 707-0141. We hope to hear from you.

October 14, 2022

Great Service! Orlando the Service writer was excellent! maintained communication with me through out the entire service process.. More

by 305f150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Martinez
Oct 19, 2022 -

AutoNation Ford Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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