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AutoNation Ford Miami - Service Center

Miami Gardens, FL

4.4
398 Reviews

398 Reviews of AutoNation Ford Miami - Service Center

Sort by
October 16, 2022

Very Expensive oil change. Cost was close to $300. Car drove very rough after service. More

by l_johnson9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
Report | Print
Oct 22, 2022 -

AutoNation Ford Miami responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (305) 707-0141. We hope to hear from you.

October 14, 2022

Great Service! Orlando the Service writer was excellent! maintained communication with me through out the entire service process.. More

by 305f150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Martinez
Report | Print
Oct 19, 2022 -

AutoNation Ford Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 08, 2022

No hubo entrega de factura por el trabajo realizado, no revisaron el aire las gomas More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know his name
Report | Print
Oct 13, 2022 -

AutoNation Ford Miami responded

Hola, Henry, lamentamos tu experiencia con nosotros aquí, pero nos complace que nos hayas informado sobre esto. Nos gustaría tener la oportunidad de compensarlo, así que si está dispuesto, comuníquese con nuestro gerente general al (305) 707-0141. Esperamos saber de usted.

Oct 13, 2022 -

Henry responded

NO ES NECESARIO HABLAR SOBRE ESTO, PUEDEN REVISAR EN SU SISTEMA Y VER QUE NO ME ENTREGARON UNA FACTURA POR EL TRABAJO REALIZADO. UNA DE LAS GOMAS ESTABA BAJA DE AIRE Y SALIÓ IGUAL QUE CUANDO ENTRÓ AL TALLER. ESO ESTODO

October 04, 2022

Muy buen servicio el representante que nos atendió ORLANDO muy eficiente y todo lo que nos ofrecieron lo hicieron More

by naranjolorente
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando
Report | Print
Oct 11, 2022 -

AutoNation Ford Miami responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Miami. Don't hesitate to call us if you ever need anything. Be safe on the road!

Oct 11, 2022 -

naranjolorente responded

Gracias a ustedes

October 03, 2022

Dealers were approchable and easy to work with. They update you everytime and answers my inquiries More

by pinkmonster21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime, Andres
Report | Print
Oct 10, 2022 -

AutoNation Ford Miami responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2022

This dealership is great. I never wait for long and the associates are very helpful. More

by Doncareservices
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando
Report | Print
Oct 10, 2022 -

AutoNation Ford Miami responded

Hello there! Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 28, 2022

One of the best customers service I’ve ever experienced from the cashier to Juan Antonio Mesa!!!. I got so impressed that I took is as an example for myself!! What an outgoing friendly person he is!!! More

by norwoodantoniof
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan Antonio Mesa
Report | Print
Oct 03, 2022 -

AutoNation Ford Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out to us if there's anything more we can do!

September 27, 2022

Orlando Martinez, is a great service staff member, walked us through every issue we were experiencing with the vehicle and made sure everything was solved before we picked the vehicle up. More

by Jose L Gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Martinez
Report | Print
Oct 02, 2022 -

AutoNation Ford Miami responded

Jose, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 26, 2022

service at this location was fast and easy and they helped resolve my issue with carplay. More

by yislein98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
Report | Print
Sep 30, 2022 -

AutoNation Ford Miami responded

Hi, your satisfaction is our top priority. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 26, 2022

ECXELENTE EL TRATO DE PARTE. DE EL SR.ORLANDO MARTINEZ DE EL DPTO DE SERVICIO More

by Rolyvalentina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ORLANDO
Report | Print
Sep 30, 2022 -

AutoNation Ford Miami responded

Hi, your satisfaction is our top priority. Don't hesitate to call us if you ever need anything. Be safe on the road!

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