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AutoNation Ford Miami - Service Center

Miami Gardens, FL

4.4
398 Reviews

398 Reviews of AutoNation Ford Miami - Service Center

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December 19, 2022

Auto nation ford has a reliable service center. Friendly associates, quick assessment of the vehicle and they explain the service required without being pushy for a sale. More

by lovedakie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Dec 22, 2022 -

AutoNation Ford Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 19, 2022

I experienced an abnormally long wait time during this visit. I was told it would be two hours and it became four and a half hours. Moreover, they broke the glove box and never said a word! I opened the g More

by ebmcgee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I was never given the persons name.
Dec 22, 2022 -

AutoNation Ford Miami responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (305) 707-0141 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

December 08, 2022

Service Department: The turn around on the Service was very fast and the associate worked with us to provide the best option available for our repair needs. More

by Marck101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Dec 12, 2022 -

AutoNation Ford Miami responded

Hello , thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

December 06, 2022

Juan is exceptional. Very knowledgeable and attentive. The service department are all very friendly and have great customer service. More

by Happy customer of 10+ years
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Mesa
Dec 09, 2022 -

AutoNation Ford Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 02, 2022

I had a 10 o’clock appointment but I didn’t leave until 1:30. But I understood that it was a busy day. Mr Gonzalez was very professional under the circumstance. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
Dec 04, 2022 -

AutoNation Ford Miami responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

December 01, 2022

Hands down the best service I have ever recieved and quickest too.. I was out of there 30 min after arrival I was greeted by the manager Randal and taken care of by me.hugo who made sure my parts were a More

by Edward peraza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randal, Hugo Paniagua
Dec 02, 2022 -

AutoNation Ford Miami responded

Hi Edward, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 01, 2022

This Dealership is Great. Hugo my service advisor is super helpful. I always go back to this dealer for all my cars needs. Great Job! More

by Clara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
Dec 01, 2022 -

AutoNation Ford Miami responded

Hi, thank you for your kind review; we are happy to pass along your comments to Hugo here at AutoNation Ford Miami! We're looking forward to your next visit with us!

November 26, 2022

Excellent customer service. Very attentive, qualified and professional. My car has been serviced at auto nation ford since 2019 and I am very satisfied. More

by Enegg18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy, Emmanuel
Nov 27, 2022 -

AutoNation Ford Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 25, 2022

My experience has been exceptional since the first day I called, to request the service for my Ford Explorer vehicle, Orlando Martínez was assigned to me and I was delighted with his quality of service. More

by Maybelle Abreu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Martinez
Nov 26, 2022 -

AutoNation Ford Miami responded

Hello Maybelle! We are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 19, 2022

I’m sorry but I’m not going back to this dealership anymore because I’m still waiting for my car solution 70 days waiting for and just wasted my time, don’t answer the phone call, I had to go there to More

by o_villagomez7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andys Abreu
Nov 23, 2022 -

AutoNation Ford Miami responded

Hello, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (305) 707-0141 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

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