AutoNation Ford Miami - Service Center
Miami Gardens, FL
412 Reviews of AutoNation Ford Miami - Service Center
I am dissatisfied with my experience. Upon bringing my car for the service, I was immediately offered additional filter changes for an extra fee without any inspection of my vehicle. I qu Upon bringing my car for the service, I was immediately offered additional filter changes for an extra fee without any inspection of my vehicle. I questioned this, as it seemed unnecessary. After they finally inspected my car, it turned out that only one filter needed to be changed. This raises concerns about whether they genuinely assess the need for parts or simply do it for extra profit. Furthermore, the wait time of approximately two hours is tolerable, but the absence of functional wifi has been an ongoing issue for the past year. This means that I cannot even utilize my time by doing some online work while waiting. I sought assistance from the receptionist and the service department, but no one was able to resolve the wifi problem. Shouldn't providing working wifi be a basic amenity for customers enduring hours of wait time for their cars to be serviced? More
Made a appointment for a recall was greeted at service lane book in and sent to the waiting. At my appointment time I was called by my service writer Jaun Masa he took from there. Recall was complete in o lane book in and sent to the waiting. At my appointment time I was called by my service writer Jaun Masa he took from there. Recall was complete in one hour and twenty minutes great service! More
AutoNation Ford service and parts department is one of the most professional I’ve ever dealt with. They are fast courteous and always willing to do what it takes to get me back on the road quickly. the most professional I’ve ever dealt with. They are fast courteous and always willing to do what it takes to get me back on the road quickly. More
I get my car serviced here regularly and it’s always a smooth experience and the few times something has been delayed the service center has made up for it! smooth experience and the few times something has been delayed the service center has made up for it! More