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AutoNation Ford Miami

Miami Gardens, FL

4.5
657 Reviews
As one of the largest Ford dealerships in southern Florida, AutoNation Ford Miami can cater to all of your automobile needs. Our showroom is located in Miami, directly northeast of the Miami-Opa Locka Executive Airport. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Miami is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Miami looks forward to your visit!
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16800 NW 57th Avenue

Miami Gardens, FL

33015

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Showing 657 reviews

August 03, 2021

Several issues: 1 - delay with delivery of car due to battery issue 2 - issue with car speaker which it 3 months and half to fix after several times going to the dealership More

by marina_laura_sanchez
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raul Maranon
Aug 06, 2021 -

AutoNation Ford Miami responded

Hi, we regret your experience with us here but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (305) 707-0141. We hope to hear from you.

August 03, 2021

Being coming to Auto Nation Ford Miami for over 20 years. They've always treated me fairly and I've needed a lot of work through the years for my aging car. Now with a new one I'm still coming here. Orlando More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Martinez
Aug 22, 2021 -

AutoNation Ford Miami responded

Hi, we appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!

August 02, 2021

I’ve been dealing with AutoNation Ford Miami for about 15 years I have no complaints about this service great service great auto deal and I will keep dealing with them for my services and buying my trucks fr More

by Showtime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Mesa
Aug 22, 2021 -

AutoNation Ford Miami responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

Aug 22, 2021 -

Showtime responded

Good dealership great service department thank you

July 30, 2021

Emanuel Burgos was very helpful, responsive and courteous. He did his best to have my car quickly handle by the team. What was identify has a big issue at first, was cover by Ford after his acti More

by Or.Lando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Burgos
Aug 17, 2021 -

AutoNation Ford Miami responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Miami! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 30, 2021

Juan Mesa is the best service personal to have. He is very professional, helpful and considerate with client's time. He goes beyond the call of duty! More

by maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Mesa
Aug 17, 2021 -

AutoNation Ford Miami responded

Maria, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Miami! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2021

Juan Mesa, at Miami Ford has been my Service writer for almost 10 years. He has always given me the utmost respect and professional and efficient service. Whatever maintenance my car needed, he took care o More

by imontanepeace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Mesa, Yajaira Martinez and Mike service Tech
Aug 17, 2021 -

AutoNation Ford Miami responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Miami! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 27, 2021

Orlando Martinez R has great customer service skills. I will recommend Orlando and your service department to all my friends. Till next service visit Orlando More

by garciaremodelingplus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Martinez R
Jun 03, 2022 -

garciaremodelingplus responded

Very good service! Orlando Martínez is very profesional and knowledgeable.

Jun 03, 2022 -

garciaremodelingplus responded

Great service

July 26, 2021

The Dealership Is Family Ordinates, Caring and Listening to your concern in regards to Vehicle. Communication Is Excellent along with Professionalism and Respectful of your time. More

by drewruss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Mesa, Raul Maranon
July 24, 2021

I think the dealership overall is okay. I think it depends on who you work with as to what your customer service experience will be, because sometimes it has been better than other times. So that woul More

by VP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I worked with Juan Mesa and I would give him 5 stars!
Jul 25, 2021 -

AutoNation Ford Miami responded

Hello, We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, AutoNation Ford Miami

July 24, 2021

EXCELLENT SERVICE. JUAN MESA IS SUPER HELPFUL AND WHEN ASKED ABOUT SOMETHING, MR. MESA GOES BEYOND. MY CAR WAS SERVICED ON TIME AND I WAS KEPT INFORMED. More

by JGROBERGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Mesa
Jul 25, 2021 -

AutoNation Ford Miami responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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