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AutoNation Ford Miami
Miami Gardens, FL
657 Reviews
As one of the largest Ford dealerships in southern Florida, AutoNation Ford Miami can cater to all of your automobile needs. Our showroom is located in Miami, directly northeast of the Miami-Opa Locka Executive Airport. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Miami is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Miami looks forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 657 reviews
December 02, 2021
Juan Mesa is my service person and like all the previous times that I have needed my truck serviced, Juan always goes above and beyond to make sure, I am provided the best service with a friendly caring dem times that I have needed my truck serviced, Juan always goes above and beyond to make sure, I am provided the best service with a friendly caring demeanor. Juan is extremely knowledgable and gets my truck up and running in very minimal time. Thank you Juan for always ensuring that I leave the service department pleased with the service and work. More
by reyh911
Employees Worked With
Mesa, Juan
December 01, 2021
The adviser Orlando was very professional and took his time to test drive the vehicle to resolve the noise I was experiencing. My breaks stop squeaking. time to test drive the vehicle to resolve the noise I was experiencing. My breaks stop squeaking. More
by rmbauria
Employees Worked With
Raul Maranon
November 24, 2021
I dropped off my car for an oil change and a few hours later, the service advisor called and recommended fluid flush and alignment and quoted me "189". So I was like ok sure figuring I would pay around $2 later, the service advisor called and recommended fluid flush and alignment and quoted me "189". So I was like ok sure figuring I would pay around $200 or so. Later on, I go to pick up my car and when I swipe my card, the total price $1233.52! I told the cashier that must be a mistake. The advisor comes and tells me that is the price he quoted me over the phone. I'm like you told me 189. He points at his paper which has $1089.00 and says "yeah I told you 189". I'm like that is not 189 that is one thousand eighty-nine! The zero between the 1 and 8 makes the difference between one hundred eighty-nine & one thousand eighty-nine. Long story short I paid to get my car. I called asking for a service manager and haven't heard from them yet. I did get a text offering me 3 free oil changes for the misunderstanding. I'm very disappointed and upset that their "miscommunication" cost me $1200! This was not my fault the advisor was unable to distinguish $189 and $1089. More
by vivian.torres0912
Employees Worked With
Emmanuel
November 23, 2021
Run away from that place!!! Irresponsible and Run away from that place!!! Irresponsible and unprofessional!!! I made an appointment 3 days in advance to get a recall from ford. They did the Run away from that place!!! Irresponsible and unprofessional!!! I made an appointment 3 days in advance to get a recall from ford. They did the appointment and confirmed by email with 3 confirmation emails, everything scheduled for the 19th at 8:00AM. I went to the dealership arriving there at 7:45AM, 23 min of traffic from my residence. They filled out a form and asked me to wait to be called, which only happened at 8:20AM. When it got even worse I was informed that they didn't have the part to make the recall and that I had: gone there with 2 cars, mine to leave there to make the recall and my son's car that went along to bring me back, walking 46 minutes away from my house, that is, 46 minutes of gasoline, time wasted, all this done for nothing, because the service could not be done, because they were not responsible and neither professional, I just wasted time and money! All they had to do was verify that they didn't have the part and didn't make the appointment, or even, knowing in advance that they had such an appointment for a recall and that they didn't have the part, they could have called, sent a text message, or any kind of notice for us not to have had all this work, but they care about the customers? Of course not, you are just one more among thousands, you are not important. The only disappointment with FORD dealers and with FORD, who should give more attention and RESPECT to their clients, monitor and verify their dealers and representatives. In short, if you don't want disappointment, don't go there or don't buy a ford car !!!! More
by marcos
Employees Worked With
Servico
November 21, 2021
Victor Rivero was patient and professional with our recent purchase. He was available to answer all my questions, and followed up with information as asked. He did a great job, and I am happy with my recent purchase. He was available to answer all my questions, and followed up with information as asked. He did a great job, and I am happy with my purchase! More
by Farfalla_04
Employees Worked With
Victor
