AutoNation Ford Miami

Horrible experience! After purchasing a used Lexus I am told that the keyless entry for the car does not work. How convenient. I returned the car twice. The sales rep After purchasing a used Lexus I am told that the keyless entry for the car does not work. How convenient. I returned the car twice. The sales rep tried to negotiate another similar Lexus, but the used car manger JULIO ROMAN simply said that I was stuck with the car because I had signed the paperwork. A major inconvenience since I live in Coral Gables and the dealer is way north. I had to leave my office and loose time from my practice. I’ve called the service rep “Rey” and the used car manager and I never get them to answer any of my calls or return any of the tel messages. The service rep tells me he’s going to call me back with a status on the car and he never does. I am required to call the general service number and spend time on the telephone to be transfer to him. I’ve been driving a rental car for a week. I highly suggest you check the car before signing any purchasing documents. More

Went in for an oil change and some other concerns I needed for them to check. Orlando was my service tech he listened to all my concerns answered all my questions and handled looking up all my warranty needed for them to check. Orlando was my service tech he listened to all my concerns answered all my questions and handled looking up all my warranty info so I didn’t have to, I left and he called me when my car was ready and then explained everything they repaired and the next time I should come back for maintenance. Thanks Orlando More

Fast and friendly. They took care of my concerns. Would recomend this shop for sure. They took care of my concerns. Would recomend this shop for sure. More

Steven Gonzalez processed my request and quickly provided a response with a diagnostic report and repair options. He is a rare breed! a response with a diagnostic report and repair options. He is a rare breed! More

The car service was done in less than an hour. I couldn't be more grateful. I couldn't be more grateful. More

Service was great and smooth. Manny was my advisor and he was very attentive and helpful! Manny was my advisor and he was very attentive and helpful! More

The sales person Luis de Armas was very helpful and profesional and we finish on time profesional and we finish on time More

Muy buen dealer. No pierdan más tiempo y vayan hoy mismo, se los recomiendo y estoy seguro que van a conseguir lo que buscan y van a salir miy felices... un excelente No pierdan más tiempo y vayan hoy mismo, se los recomiendo y estoy seguro que van a conseguir lo que buscan y van a salir miy felices... un excelente deale y muy buenos trabajadores 👍 More

Our service counselor Hugo Paniaqua excels in providing feedback and he is always available when you need service for your auto. My wife and I have been loyal customers since 2013. feedback and he is always available when you need service for your auto. My wife and I have been loyal customers since 2013. More

After look for help in more than 3 other Dealers I came to Autonation Ford Miami where I found a warm attendance in the service department. My car was taken care and in one day problem solved when others a to Autonation Ford Miami where I found a warm attendance in the service department. My car was taken care and in one day problem solved when others asked me for 2 month in AutoNation was one day. More