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AutoNation Ford Miami

Miami Gardens, FL

4.5
657 Reviews
As one of the largest Ford dealerships in southern Florida, AutoNation Ford Miami can cater to all of your automobile needs. Our showroom is located in Miami, directly northeast of the Miami-Opa Locka Executive Airport. Featuring one of the largest inventories of new and used Ford cars, trucks, and SUVs around, AutoNation Ford Miami is the go-to place for all things Ford. Whether you're experiencing a Ford for the first time, or are a long-time Ford owner, our team at AutoNation Ford Miami looks forward to your visit!
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16800 NW 57th Avenue

Miami Gardens, FL

33015

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Showing 657 reviews

June 16, 2022

Excellent sales person and finance person used car manager not too helpfull extremely low ball on tradein value I ready to walk out I guess he thought I was ignorant and dum did not appreciate his att More

by Guillermo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rivero
Jun 17, 2022 -

AutoNation Ford Miami responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (305) 707-0141 -- we hope to hear from you soon.

Jun 17, 2022 -

Guillermo responded

I don’t think I need to speak to the GM but maybe he speak to the use car manager that low ball me because that was an insult to my intelligence I have bought and trade in more vehicle that he can count perhaps he can be more realistic when appraising a vehicle kelly blue book show it at around 18ks without seeing the vehicle carmax saw it and offer me 19ks but I did not want a use vehicle so I told them I would think about it and I did have a written offer

June 15, 2022

Juan Mesa and the mechanics are amazing! I have full confidence when I leave my vehicle with them. I have never had an issue as they take great care to follow up on all my concerns. Always More

by Happy customer of 10+ years
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Mesa
Jun 16, 2022 -

AutoNation Ford Miami responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

June 15, 2022

The service on June 13-2022 to repair the AA of my Ford Escape was done fast and promptly, and the monitoring and management carried out by Juan Mesa was as always when I request services in Autonation: ex More

by PJBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Mesa
Jun 16, 2022 -

AutoNation Ford Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 10, 2022

I have been getting my trucks service at Ford for years. Juan has always taken care of me. I heard he is retiring and I'm happy for him but at the same time I'm sad. I haven't seen anyone there that's ca More

by Bridgette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 12, 2022 -

AutoNation Ford Miami responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

Jun 12, 2022 -

Bridgette responded

Juan gives excellent customer service!

June 06, 2022

Excellent customer service, the job was performed in the time promised, very friendly and professional staff. More

by edelfigueredo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Burgos
Jun 07, 2022 -

AutoNation Ford Miami responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 04, 2022

good deal, excellent service. good treatment, excellent service, FAST WORK AND GOOD HUMAN QUALITY. They were very nice and professional. Left with the car that I wanted and no More

by Maxx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D A N N Y
Jun 04, 2022 -

Maxx responded

good deal, excellent service. good treatment, excellent service, FAST WORK AND GOOD HUMAN QUALITY. They were very nice and professional. Left with the car that I wanted and no hassle. Danny did a great job in presenting me with solutions to my service needs

June 04, 2022

Es buena su atención, es un ambiente agradable y ayudan a los clientes. Sale uno satisgecho More

by Solovalles1909
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis el vendedor, el manager de autos usados y el financista de autos usados
Jun 07, 2022 -

AutoNation Ford Miami responded

¡Nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que puede confiar! Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

June 03, 2022

Once my vehicle was towed to this location it was smooth sailing from that point forward. Service rep Juan Massa was the best, he called me as promised once diagnostic was complete & told me what was wrong More

by Archie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Massa
Jun 05, 2022 -

AutoNation Ford Miami responded

Hi Archie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 01, 2022

I have been coming ti this dealer for purchase maintenance and the body shop for many years. Always get great customer service. Always very helpful and looking out for customer. More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan in service
Jun 02, 2022 -

AutoNation Ford Miami responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 01, 2022

In and out. Quick and friendly service team. Orlando was very cordial and experienced. I will recommend it to my friends. More

by rpanarican
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando
Jun 02, 2022 -

AutoNation Ford Miami responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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