AutoNation Ford Memphis - Service Center

Sheduled an appointment for recall service. However parts were not available. Had to reschedule appointment. were not available. Had to reschedule appointment. More

Unable to tell me even when they can look at my vehicle and its been sitting there a week. and its been sitting there a week. More

They had my Ford for 5 days and fail to order the correct parts. Failed or order the parts on day 1 and 2. Ordered the wrong parts on day 3. Needed 3 more to get the next set of parts to the dealership. Had parts. Failed or order the parts on day 1 and 2. Ordered the wrong parts on day 3. Needed 3 more to get the next set of parts to the dealership. Had to just say NO. 5 days without the vehicle in their hands and they didn't fix it. More

I thought everything was perfect for me I was OK with the service I was OK what time Lead and I was OK with the service technician service I was OK what time Lead and I was OK with the service technician More

The staff was nice and courtesy. I had an appointment, they kept my vehicle too long. they kept my vehicle too long. More

Was very pleased to be able to get 5,000 mile service while I waited, although the wait was an hour longer than I expected. Shortages of employees and materials contributed, the service professional, And while I waited, although the wait was an hour longer than I expected. Shortages of employees and materials contributed, the service professional, Andrew I think, explained. He gave me a $20 discount to compensate -- very generous. Didn't notice until I got home, but there was no report on a check of brakes, tires, etc. Will call today. More

Had a great experience with the service department and will come back again in the future. will come back again in the future. More

I had a good experience. And great customer service. It didn't take as long as I thought it would. It didn't take as long as I thought it would. More