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AutoNation Ford Memphis - Service Center
Memphis, TN
337 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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337 Reviews of AutoNation Ford Memphis - Service Center
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January 16, 2022
Worst experience I have ever had at a Ford dealership or any repair shop. Kept vehicle 2 days without any correspondence. Very difficult to contact to find out what was the problem. Lied to end up having my any repair shop. Kept vehicle 2 days without any correspondence. Very difficult to contact to find out what was the problem. Lied to end up having my vehicle towed back to my house. I will never go back again. More
by Sully
Employees Worked With
Andrew and his supervisor
January 13, 2022
They listened to my concerns and fixed 1 out of the two problems I was having. The unresolved problem I most likely will need to leave the car for a few days to resolve this ongoing problem. problems I was having. The unresolved problem I most likely will need to leave the car for a few days to resolve this ongoing problem. More
by shawndavis778
Employees Worked With
Never saw Sydney. The representative who took car of me was Andrew and he was outstanding in customer service.
January 11, 2022
Oil change and tire rotation service was excellent- in and out in a very timely fashion, pleasant serve representative an comfortable waiting area. and out in a very timely fashion, pleasant serve representative an comfortable waiting area. More
by Watson2187
Employees Worked With
Sydney Thorp
January 05, 2022
They have the worst service ever at this location on Mt. Moriah. They kept my truck nearly 2 months and the Mgr. John Stroud told me he had no idea how much longer he would have to keep it before he could g Moriah. They kept my truck nearly 2 months and the Mgr. John Stroud told me he had no idea how much longer he would have to keep it before he could get it on a rack. After he told me he couldn't give me an approx date to start on my truck I told him ( John Stroud) to just return it to me More
by Dave
Employees Worked With
Ashley Jones, John Stroud
January 02, 2022
The workers are great with the maintenance on my vehicle. They are friendly an will let me know what was done on my vehicle or if anything is needed. They are friendly an will let me know what was done on my vehicle or if anything is needed. More
by sherlbro
Employees Worked With
Willie
December 30, 2021
My advisor was attentive and got my car in and out much faster than I expected. The technicians also did a good job of keeping my vehicle clean faster than I expected. The technicians also did a good job of keeping my vehicle clean More
by dillongarcia003
Employees Worked With
I don't remember the advisors name but he was great, Sydney Thorp
December 30, 2021
The Service Department is great and easy to deal with. Ashley my service advisor very professional and gave me estimate before working on my truck. Ashley my service advisor very professional and gave me estimate before working on my truck. More
by FordF150
Employees Worked With
Ashley Jones
