AutoNation Ford Memphis - Service Center

We gave the recall service rating a bad star value because we are SO unhappy about the "fix" that happened on the recall. In speaking with Taylor this morning, she gave me an EXCELLENT explanation of because we are SO unhappy about the "fix" that happened on the recall. In speaking with Taylor this morning, she gave me an EXCELLENT explanation of WHY the recall "fix" works the way it does. Getting that explanation makes SO much sense as to the situation that happens due to the recall. If someone would have given us the explanation when we picked up the vehicle, I would not have felt it necessary to give a bad review!!!! More

Sign says no firearms keeps me away especially in that neighborhood. I won’t go in showroom neighborhood. I won’t go in showroom More

The service representative was ok, but the service manager was very rude , disrespectful, and unprofessional manager was very rude , disrespectful, and unprofessional More

Competitive pricing compare to other dealers in area. Parts was available. Service took little longer. It would be great if parts team picks up the phone. Parts was available. Service took little longer. It would be great if parts team picks up the phone. More

Shawn was very helpful and took excellent care of me. All of my service needs were fulfilled with quality customer service. Thanks Shawn! All of my service needs were fulfilled with quality customer service. Thanks Shawn! More

I went in for my service on my King Ranch and everything was perfect as norma.l. Taylor called me when it was ready and John informed my about my upcoming needs. Thank you Taylor and John. was perfect as norma.l. Taylor called me when it was ready and John informed my about my upcoming needs. Thank you Taylor and John. More

Very accommodating and professional service which was vey much appreciated. I would recommend to anyone. much appreciated. I would recommend to anyone. More

I was given an estimate on how long service time might be. Andrew kept me updated on the service.All my concerns were addressed. And I was given a coupon. be. Andrew kept me updated on the service.All my concerns were addressed. And I was given a coupon. More

Great service. Taylor is awesome to deal with. I’ve bought 2 trucks here and will be back. Taylor is awesome to deal with. I’ve bought 2 trucks here and will be back. More

Amazing hardworking staff, only service department I’ll deal with. Thank you so much staff deal with. Thank you so much staff More