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AutoNation Ford Margate - Service Center

Margate, FL

4.6
796 Reviews

796 Reviews of AutoNation Ford Margate - Service Center

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September 27, 2023

had my car in for its regular service and a warranty repair. everything was done in several hours as promised. I'm very happy with the prompt attention I receive and how Andrew kept me informed of the p More

by dzeitchik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stewart
Sep 30, 2023 -

AutoNation Ford Margate responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 27, 2023

I had a great experience! The Service Advisor Maria Ellis provided me with EXCELLENT customer service! I was kept informed of the status of my vehicle regularly, as it was bei More

by bsotankerdriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Ellis
Sep 29, 2023 -

AutoNation Ford Margate responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 26, 2023

AutoNation charges too much and I'm waiting for a credit that is on AutoNation coupon. It's four days I was promised ny the service manager I would receive the credit. More

by luckworld3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff and Drew
Sep 28, 2023 -

AutoNation Ford Margate responded

Hello, thank you for taking the time to leave us feedback. Please call our General Manager at (954) 644-4976 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Sep 28, 2023 -

luckworld3 responded

I called the number and did not receive a response. I pressed one to speak to service. I received a message to use a link sent to my phone. I did not receive a link. I am ready to call corporate Ford customer service.

September 26, 2023

The good, the bad and the ugly! ! Good-they fixed the problem, Service writer was nice. Bad-So overpriced, it's not affordable Ugly-Saying they are overpriced does not describe j More

by betacam1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
no one in particular
Sep 28, 2023 -

AutoNation Ford Margate responded

Hello, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (954) 644-4976 -- we hope to hear from you soon.

September 25, 2023

0-stars Brought in a vehicle that was overheating. Was diagnosed by Nathan, he called to inform me charges were $6800, more than the value of the vehicle. Most of the service quoted was not necessary More

by tooley.cp81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan
Sep 27, 2023 -

AutoNation Ford Margate responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (954) 644-4976 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

September 25, 2023

good service and fast maria did everything with all y need thank you very much More

by jorgeurdaneta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
maria
Sep 27, 2023 -

AutoNation Ford Margate responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 22, 2023

I always work with Shomari. He is very professional and always helpful to me. He communicates on the progress and what is happening so there are no surprises. He is a great asse More

by chefbob65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shomari
Sep 25, 2023 -

AutoNation Ford Margate responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 21, 2023

Nathan has great follow up and communication. The problem was solved and the process was seamless. More

by thecigar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan, Gio
Sep 24, 2023 -

AutoNation Ford Margate responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 21, 2023

The service at Autonation Ford Margate was very good. Anthony in the service department, was very informative. He replied to all my emails and kept me posted with the status of the vehicle. The pickup an More

by constanzoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANTHONY Dougherty
Sep 24, 2023 -

AutoNation Ford Margate responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 20, 2023

Amazing customer service! Maria was amazing thank you as will for the Uber ride home More

by michaelwoltjer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Sep 23, 2023 -

AutoNation Ford Margate responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

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