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AutoNation Ford Margate - Service Center
Margate, FL
811 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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811 Reviews of AutoNation Ford Margate - Service Center
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July 27, 2021
Personal attention gets results.The GM is great. Service Personal attention gets results. The GM is great. Service is great. Loan officer is great. Sales person is great. True to their word! Easiest purch Personal attention gets results. The GM is great. Service is great. Loan officer is great. Sales person is great. True to their word! Easiest purchase of my life!! More
by mrmatthewcolon
Employees Worked With
Ignacio, Andrew
July 24, 2021
Staff was friendly and helpful. My vehicle was ready within a reasonable amount of time. I would recommend this dealership. The waiting room and office area are very clean. within a reasonable amount of time. I would recommend this dealership. The waiting room and office area are very clean. More
by Lulu
Employees Worked With
Jim and Sean
July 22, 2021
Worst service ever. 7 hours to do front brakes. Arrived at 7:15 and told 3-4 hrs. They new I was waiting there for the repair at 7:15 and told 3-4 hrs. They new I was waiting there for the repair More
by Mindy
Employees Worked With
I think this was my service advisor. No call back from anyone at the dealership when I asked to speak to management at 9:30 before leaving the dealership. Upon my return, still no call and no one was available. , Andre Rodrigues
July 22, 2021
Made an appointment for 2 different recalls. When I arrived I was told only 1 was available. After 3 hours I was advised that the needed part was out of stock. I wasted a trip and 3+ hours and GOT NOT arrived I was told only 1 was available. After 3 hours I was advised that the needed part was out of stock. I wasted a trip and 3+ hours and GOT NOTHIG DONE!! I do not have time to waste like that. More
by Ford
Employees Worked With
Man with heavy islander accent.
July 21, 2021
Booking appt on line was easyGot to dealer, and advisor Booking appt on line was easy Got to dealer, and advisor Kadeem Clarke stepped right up to make checkin process easy and efficient. Went thru my main Booking appt on line was easy Got to dealer, and advisor Kadeem Clarke stepped right up to make checkin process easy and efficient. Went thru my maintenance needs and reviewed maintenance history and suggested services. Was very informative and pleasant during process. He kept me informed as to status during process. Car ready.little sooner than promised. Checked out with smile. More
by BOB
Employees Worked With
Kareem Clarke
April 27, 2021
It was an easy experience working with Ignacio C. He is very professional, courteous and took care of all my issues in a speedy time. Very happy with the service. Excellent job !! I will come back again. very professional, courteous and took care of all my issues in a speedy time. Very happy with the service. Excellent job !! I will come back again. H. Lozano More
by H. Lozano
Employees Worked With
Ignacio Cidad
February 07, 2020
Unscrupulous Took advantage of us as we were fleeing from Hurricane Irma in 2017. Charged us almost $2000 for service repairs/replacements we didn't need Took advantage of us as we were fleeing from Hurricane Irma in 2017. Charged us almost $2000 for service repairs/replacements we didn't need More
by kjabby
Employees Worked With
Service Writer Andrew Stewart
November 04, 2018
NO responsibility My Son (Former Military) Got His Clutch burnt out on his shelby GT 500 by Auto Nation Ford in Margate We have independent witnesses that they drove i My Son (Former Military) Got His Clutch burnt out on his shelby GT 500 by Auto Nation Ford in Margate We have independent witnesses that they drove it hard on a so called test drive for another issue, they will not take responsibility for it I will with all my power share what a terrible company you have . and how you treat former Military, He worked hard for his car for them to ruin it, He bought the car from your company and serviced it there. TAKE RESPONSIBILITY. He has written to you several times and you blow it off, I swear I will make this Viral, I have nothing but time, And a lot of friends and groups who will share this, across instagram facebook and twitter. MAKE THIS RIGHT AUTONATION More
by angry angry customer
Employees Worked With
svc manager , mechanic, service writer and Gabriel
October 19, 2018
Never Calls Back! RUN AWAY! Do not ever rely on this Service Department to treat you with respect or even return a phone call. Common courtesy does not exist at this store. Two Do not ever rely on this Service Department to treat you with respect or even return a phone call. Common courtesy does not exist at this store. Two months dealing with a warranty issue and have not received a phone call or an apology for the inconvenience,. Shameful how they treat customers here. I have purchased FOUR new Fords in the past 10 years and I am taking my business elsewhere, forever!. More
by Vee
Employees Worked With
Service Manager
May 30, 2018
Auto Nation stepped up to the plate and did what was right to resolve my issue after speaking with James Lanzaro about my service experience. stepped up to the plate and did what was right to resolve my issue after speaking with James Lanzaro about my service experience. More
by Danieldyko88
Employees Worked With
Sean Childrey, James Lanzaro, Jason Nadler, Jackie Pimentel
