AutoNation Ford Margate - Service Center
Margate, FL
796 Reviews of AutoNation Ford Margate - Service Center
I was treated very well plus my truck was ready much sooner than I though and they even offer me to bring my truck home which save me so much time . Good service sooner than I though and they even offer me to bring my truck home which save me so much time . Good service More
Once again, Maria stepped up to the Bronco Plate to help me. On Friday, Oct. 20th, I woke up to a nail sticking out of the sidewall of my rear tire. We called Autonation and was informed that we had to ca me. On Friday, Oct. 20th, I woke up to a nail sticking out of the sidewall of my rear tire. We called Autonation and was informed that we had to call the institution who issued my roadside tire protection. Maria got the ball rolling and the tire was at the dealership on Saturday. I went to Autonation on Monday, I had a new tire and a clean vehicle in two hours, with all of the normal inspections as well. Maria is the best, and so is AutoNation Ford Margate!!!! I have been doing business with sales and service at AutoNation Ford Margate since we moved to Coconut Creek, and will not go elsewhere for my automotive needs!!! Bravo to Maria and to AutoNation Ford Margate! More
Anthony, the service advisor was great, he kept me informed for the week the car was in the service department. However, the primary reason that I brought the car in for was still there when I pulled informed for the week the car was in the service department. However, the primary reason that I brought the car in for was still there when I pulled out of the dealership. If I could have, I would have turned around and bring it right back, but we needed the car. Now we have to be inconvenienced again for another week+ without a vehicle so I’m definitely not happy about this situation! More
Great dealership and service department. Friendly, fast and knowledgeable. Will definitely be my dealership of choice for all my future services for my vehicle. Friendly, fast and knowledgeable. Will definitely be my dealership of choice for all my future services for my vehicle. More
Ford AutoNation at Margate has really stepped up their game. The service was quicker than expected and they provided door step delivery of my truck when it was complete. It really helped save me some ti game. The service was quicker than expected and they provided door step delivery of my truck when it was complete. It really helped save me some time on a busy day. More
Service staff, Kevin in particular, were great. Speedy service unlike Sawgrass Ford. Loved the Lyft complimentary service. Didn’t like the $23 misc service charge or the fact that it wasn’t Speedy service unlike Sawgrass Ford. Loved the Lyft complimentary service. Didn’t like the $23 misc service charge or the fact that it wasn’t verbally disclosed. Saw it on bill after paying for the diagnostics fee, which was verbally disclosed. When I questioned the misc service fee, the response was it’s a fee for shop materials. My vehicle received a software update, what shop material? Also, had some recalls taken care of. Those were initiated and done by the service dept without me asking for it, which I thought was very thorough, professional and kind of the Margate Ford. Only hitch with that was one of the recalls called for changing a bolt in the rear axle. After making arrangements to bring my truck back a 2nd time for the 2nd recall and taking the day off from work, I learned that the job was not done per the service receipt. When I contact Kevin about it, he said it wasn’t done because the bolt wasn’t broken. Why then is there a recall for that issue? Additionally, nobody mentioned it verbally that it wasn’t done and it was until I reviewed the service receipt that I noticed it. Should had been verbally mentioned when I was there, at the service counter, picking the vehicle up. All and all, I will definitely be using Margate Ford from now on. Much better service than Sawgrass Ford in my opinion. Thank you for basically getting me in and without within just a couple of days! More
The worst service you can have. I took my car for a recall in the ac and when I came back the ac wasn’t working, I came back I immediately they said was leaking the ac evaporator. I took my car for a recall in the ac and when I came back the ac wasn’t working, I came back I immediately they said was leaking the ac evaporator. My car always worked very well and after they touched I need to pay 3,000 to fix the issue they did ! I’m so upset. More
As someone who works in customer service, I can say that I am never disappointed with the service I receive from Jose @ Margate Ford. And for that reason, he’s the only one I request. I am never disappointed with the service I receive from Jose @ Margate Ford. And for that reason, he’s the only one I request. More