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AutoNation Ford Margate - Service Center

Margate, FL

4.5
799 Reviews

799 Reviews of AutoNation Ford Margate - Service Center

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July 22, 2021

Worst service ever. 7 hours to do front brakes. Arrived at 7:15 and told 3-4 hrs. They new I was waiting there for the repair More

by Mindy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I think this was my service advisor. No call back from anyone at the dealership when I asked to speak to management at 9:30 before leaving the dealership. Upon my return, still no call and no one was available. , Andre Rodrigues
Jul 24, 2021 -

AutoNation Ford Margate responded

Hi Mindy, thank you for bringing this matter to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (954) 644-4976 -- we hope to hear from you soon.

July 22, 2021

Made an appointment for 2 different recalls. When I arrived I was told only 1 was available. After 3 hours I was advised that the needed part was out of stock. I wasted a trip and 3+ hours and GOT NOT More

by Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Man with heavy islander accent.
Jul 24, 2021 -

AutoNation Ford Margate responded

Hi, we regret to hear that your experience with us was not a more positive one. If you'd like, please contact our General Manager at (954) 644-4976. We'd appreciate the chance to make your experience a positive one.

July 21, 2021

Booking appt on line was easyGot to dealer, and advisor Booking appt on line was easy Got to dealer, and advisor Kadeem Clarke stepped right up to make checkin process easy and efficient. Went thru my main More

by BOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kareem Clarke
Jul 22, 2021 -

AutoNation Ford Margate responded

Hello Bob, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 27, 2021

It was an easy experience working with Ignacio C. He is very professional, courteous and took care of all my issues in a speedy time. Very happy with the service. Excellent job !! I will come back again. More

by H. Lozano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignacio Cidad
Apr 28, 2021 -

AutoNation Ford Margate responded

Hi Lozano, thank you for your kind review; we are happy to pass along your comments to Ignacio here at AutoNation Ford Margate! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 07, 2020

Unscrupulous Took advantage of us as we were fleeing from Hurricane Irma in 2017. Charged us almost $2000 for service repairs/replacements we didn't need More

by kjabby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Writer Andrew Stewart
Feb 27, 2020 -

AutoNation Ford Margate responded

Hi Kjabby, thank you for bringing this matter to our attention. If you are willing, please call our General Manager at (877) 203-6775 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

November 04, 2018

NO responsibility My Son (Former Military) Got His Clutch burnt out on his shelby GT 500 by Auto Nation Ford in Margate We have independent witnesses that they drove i More

by angry angry customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
svc manager , mechanic, service writer and Gabriel
October 19, 2018

Never Calls Back! RUN AWAY! Do not ever rely on this Service Department to treat you with respect or even return a phone call. Common courtesy does not exist at this store. Two More

by Vee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager
May 30, 2018

Auto Nation stepped up to the plate and did what was right to resolve my issue after speaking with James Lanzaro about my service experience. More

by Danieldyko88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Childrey, James Lanzaro, Jason Nadler, Jackie Pimentel
April 09, 2018

Lack of care I have been in to Ford Margate twice with a passenger side mirror for fixing. Each time I went in with a mirror that although it needed a repair was s More

by Dnchance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean/Ronaldo
March 01, 2018

DAMAGED my Ford Mustang TWICE AWFUL AWFUL EXPERIENCE. Took forever to make an appointment. Showed up and everything was lackluster. I should've left right there! Took 2 hours for a More

by JackAndCola23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Childrey, Daryn
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