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AutoNation Ford Margate - Service Center

Margate, FL

4.5
808 Reviews
Today: 7:00 AM - 7:00 PM Open Now
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808 Reviews of AutoNation Ford Margate - Service Center

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August 05, 2021

Average overall service. Pretty pricey. At least they have made some improvements to the service department for customer service and comfort. More

by riclong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Aug 06, 2021 -

AutoNation Ford Margate responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 31, 2021

Service was good but did not receive my invoice. Left a Service was good but did not receive my invoice. Left a message with the service writer Ignacio email my invoice but did not receive it. Would like t More

by Michael Swietlik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignacio
Aug 22, 2021 -

AutoNation Ford Margate responded

Hello Michael, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 30, 2021

Very easy to get your vehicle in and out of the service department , Very professional and friendly staff . I will be returning for any service I need . More

by Jessey23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wiggins
Aug 13, 2021 -

AutoNation Ford Margate responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Margate! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 29, 2021

I brought my ford fusion in early in the for a recall about door latches. They were supposed to be done in a few hours and call me. No one called. I had to call the service department in the afternoon More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Older man w/pony tail
Aug 13, 2021 -

AutoNation Ford Margate responded

Hi, we truly appreciate your honest feedback. If you are willing to give us another chance, please reach out to us at (954) 644-4976 to speak to our manager directly. If you are willing to give us another chance, please reach out to us at (954) 644-4976 to speak to our manager directly. Take care!

July 29, 2021

Great service,atento rápido y económico, super recomendado, shamari super atento con todo lo que mi auto necesitaba todos los chequeos del carro More

by Zamir_lozano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shamari
Aug 13, 2021 -

AutoNation Ford Margate responded

¡Nos complace saber que tuvo una experiencia tan positiva con nosotros, Zamir! Siempre estamos aquí para brindar un servicio excepcional a un excelente precio, ¡esperamos que nos considere nuevamente en el futuro!

July 28, 2021

Shamori Willis took excellent care of me like I was the Queen of the palace yes they treated me like Royalty thumbs up up up More

by hkavet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shamori Willis
Aug 13, 2021 -

AutoNation Ford Margate responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Margate! If you have any further questions, please give us a call. We're always happy to help!

July 27, 2021

Andrew and staff at Margate location were very helpful and especially Debra from Ford after speaking with her she went above and beyond to help me thru a difficult situation i have nothing but good things More

by crisk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rodrigues
July 27, 2021

Personal attention gets results.The GM is great. Service Personal attention gets results. The GM is great. Service is great. Loan officer is great. Sales person is great. True to their word! Easiest purch More

by mrmatthewcolon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignacio, Andrew
July 24, 2021

Staff was friendly and helpful. My vehicle was ready within a reasonable amount of time. I would recommend this dealership. The waiting room and office area are very clean. More

by Lulu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim and Sean
Jul 26, 2021 -

AutoNation Ford Margate responded

Lulu, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Margate. Thanks for the recommendation, and have an amazing day!

July 22, 2021

Worst service ever. 7 hours to do front brakes. Arrived at 7:15 and told 3-4 hrs. They new I was waiting there for the repair More

by Mindy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I think this was my service advisor. No call back from anyone at the dealership when I asked to speak to management at 9:30 before leaving the dealership. Upon my return, still no call and no one was available. , Andre Rodrigues
Jul 24, 2021 -

AutoNation Ford Margate responded

Hi Mindy, thank you for bringing this matter to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (954) 644-4976 -- we hope to hear from you soon.