AutoNation Ford Margate - Service Center
Margate, FL
799 Reviews of AutoNation Ford Margate - Service Center
Worst service ever. 7 hours to do front brakes. Arrived at 7:15 and told 3-4 hrs. They new I was waiting there for the repair at 7:15 and told 3-4 hrs. They new I was waiting there for the repair More
Made an appointment for 2 different recalls. When I arrived I was told only 1 was available. After 3 hours I was advised that the needed part was out of stock. I wasted a trip and 3+ hours and GOT NOT arrived I was told only 1 was available. After 3 hours I was advised that the needed part was out of stock. I wasted a trip and 3+ hours and GOT NOTHIG DONE!! I do not have time to waste like that. More
Booking appt on line was easyGot to dealer, and advisor Booking appt on line was easy Got to dealer, and advisor Kadeem Clarke stepped right up to make checkin process easy and efficient. Went thru my main Booking appt on line was easy Got to dealer, and advisor Kadeem Clarke stepped right up to make checkin process easy and efficient. Went thru my maintenance needs and reviewed maintenance history and suggested services. Was very informative and pleasant during process. He kept me informed as to status during process. Car ready.little sooner than promised. Checked out with smile. More
It was an easy experience working with Ignacio C. He is very professional, courteous and took care of all my issues in a speedy time. Very happy with the service. Excellent job !! I will come back again. very professional, courteous and took care of all my issues in a speedy time. Very happy with the service. Excellent job !! I will come back again. H. Lozano More
Unscrupulous Took advantage of us as we were fleeing from Hurricane Irma in 2017. Charged us almost $2000 for service repairs/replacements we didn't need Took advantage of us as we were fleeing from Hurricane Irma in 2017. Charged us almost $2000 for service repairs/replacements we didn't need More
NO responsibility My Son (Former Military) Got His Clutch burnt out on his shelby GT 500 by Auto Nation Ford in Margate We have independent witnesses that they drove i My Son (Former Military) Got His Clutch burnt out on his shelby GT 500 by Auto Nation Ford in Margate We have independent witnesses that they drove it hard on a so called test drive for another issue, they will not take responsibility for it I will with all my power share what a terrible company you have . and how you treat former Military, He worked hard for his car for them to ruin it, He bought the car from your company and serviced it there. TAKE RESPONSIBILITY. He has written to you several times and you blow it off, I swear I will make this Viral, I have nothing but time, And a lot of friends and groups who will share this, across instagram facebook and twitter. MAKE THIS RIGHT AUTONATION More
Never Calls Back! RUN AWAY! Do not ever rely on this Service Department to treat you with respect or even return a phone call. Common courtesy does not exist at this store. Two Do not ever rely on this Service Department to treat you with respect or even return a phone call. Common courtesy does not exist at this store. Two months dealing with a warranty issue and have not received a phone call or an apology for the inconvenience,. Shameful how they treat customers here. I have purchased FOUR new Fords in the past 10 years and I am taking my business elsewhere, forever!. More
Auto Nation stepped up to the plate and did what was right to resolve my issue after speaking with James Lanzaro about my service experience. stepped up to the plate and did what was right to resolve my issue after speaking with James Lanzaro about my service experience. More
Lack of care I have been in to Ford Margate twice with a passenger side mirror for fixing. Each time I went in with a mirror that although it needed a repair was s I have been in to Ford Margate twice with a passenger side mirror for fixing. Each time I went in with a mirror that although it needed a repair was safe and allowed me to see the traffic behind me. Twice I was sent away with no repair and an inadequate tiny piece of green masking tape that meant my mirror moved and was unsafe. Why? The overall impression I have is of a lack of care. More
DAMAGED my Ford Mustang TWICE AWFUL AWFUL EXPERIENCE. Took forever to make an appointment. Showed up and everything was lackluster. I should've left right there! Took 2 hours for a AWFUL AWFUL EXPERIENCE. Took forever to make an appointment. Showed up and everything was lackluster. I should've left right there! Took 2 hours for an oil change. Car was supposed to be washed. Wasn't washed and was actually dirtier from motor oil hand prints. They took the car to get washed and took 25 minutes just to pay. They werent even sure that they could honor a text message special they text me. They bring my car around and it was simply wet, but still filthy. I look at the car and I see a deep scratch and dent on the driver side door. I get the manager to come out and he doesn't even act surprised, and says they will repair the damage. I wait almost a week for the dealership to get a loaner so I can drop off the car to get repaired. I drop off the car to get fixed. Several days go by and my car is finally ready. I go to pick up the car and the scratch is gone. BUT THE DENT AREA IS DISCOLORED. My Ford Mustang has been disfigured. I call the manager, once he sees the damage he says that they'll take the car back to the body shop and they bring back the loaner for me to leave. Over 2 weeks that I'm dealing with these people, driving a loaner, and my pristine convertible has been all messed up. STAY AWAY FROM THIS DEALER! More