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AutoNation Ford Margate - Service Center

Margate, FL

4.5
800 Reviews

800 Reviews of AutoNation Ford Margate - Service Center

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November 10, 2021

My experience at Auto Nation Ford Margate on November 6 was for routine oil/filter change on my Edge ST. I had a couple other issues I asked them to look at. They first told me they weren’t sure I could More

by Kimmers522
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
SHOMARI WILLIS service advisor
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Nov 14, 2021 -

AutoNation Ford Margate responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Nov 14, 2021 -

AutoNation Ford Margate responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 09, 2021

Took too long to fix car was told it was going to fix in 1 day and that became 2 weeks , Communication was poor had to call every day to have an update , was told that I hve to paid for rental even though w More

by Mellatcha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ignacio
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November 09, 2021

Ignacio provided great customer service from the moment I walked in, checked me in quickly and drop off was smooth. Kept me updated to the status of my vehicle throughout the day. More

by Nathanfuhs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ignacio
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Nov 10, 2021 -

AutoNation Ford Margate responded

Hi Nathanfuhs, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 09, 2021

I’ve had good and not so good experiences. It always ends well. I keep returning even if the last experience doesn’t meet my expectations. I’m always grateful for the resolutions. More

by Lenore Graber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cady
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Nov 10, 2021 -

AutoNation Ford Margate responded

Hi, we are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 09, 2021

Friendly and very helpful people. The office was clean, and fresh smelling. I would recommend this place. More

by ladyinredd954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
IGNACIO CIDAD
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Nov 10, 2021 -

AutoNation Ford Margate responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 09, 2021

Dealership is knowledgeable skilled and 100% authentic. The service writer has good customer service skills More

by Suerinderb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KADEEM CLARKE
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Nov 14, 2021 -

AutoNation Ford Margate responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

Nov 14, 2021 -

AutoNation Ford Margate responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

Nov 15, 2021 -

Suerinderb responded

My whole experience has been amazing with FORD. My service writer Kadeem Clarke is very knowledgeable and courteous. His customer service skills and response time is very good. He should be given an early Christmas bonus. Again at this time I have 3 Ford trucks and if I am blessed I will get another. I will definitely recommend all my friends and family to shop/service their cars at Ford. Kadeem Clarke is an asset to your company and should be recognized for his contributions

November 09, 2021

The person who help it’s was really helpful and nice person, he explained to me everything thank you for your help. More

by espinoza_judith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kadeem Clakeer
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Nov 14, 2021 -

AutoNation Ford Margate responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 08, 2021

For the price I paid for a tire repair, the service was abominable. The Associate's customer relations skills needs a serious adjustment. More

by donaldmmccartney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amorie
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Nov 09, 2021 -

AutoNation Ford Margate responded

Hi. We are disappointed to learn of your experience here at AutoNation Ford Margate, but will take this opportunity to improve. We would like the opportunity to make this up to you. Please contact our manager at (954) 644-4976 so we can make your experience a positive one.

November 08, 2021

Great customer service! I was a waiter and my vehicle was completed in a reasonable time. More

by Trane Customer
Recommend Dealer
Yes
Employees Worked With
Adam, Shomari
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Nov 10, 2021 -

AutoNation Ford Margate responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 07, 2021

I wasn't impressed over all okay it was okay. But they sure could improve. I will try again More

by Caliman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Nov 08, 2021 -

AutoNation Ford Margate responded

Hi. Thanks for the feedback. We strive to provide excellent service to our customers at AutoNation Ford Margate. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (954) 644-4976 -- we hope to hear from you soon.

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