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AutoNation Ford Margate - Service Center

Margate, FL

4.5
802 Reviews

802 Reviews of AutoNation Ford Margate - Service Center

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April 13, 2022

Excellent customer service. My service provider is always courteous and gives the good, sound, professional feedback on my vehicle. The only setback is the cost for diagnostic More

by Usmavet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew , Andre Rodrigues
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Apr 16, 2022 -

AutoNation Ford Margate responded

Hello, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

April 12, 2022

had the car in foe service had the coolant system flushed 2 days later car over heats WHAT THE makes you wonder More

by edwards3920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
could not find the name
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Apr 14, 2022 -

AutoNation Ford Margate responded

Hi, thank you for bringing this matter to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (954) 644-4976 -- we hope to hear from you soon.

April 11, 2022

Jose gave out of this world customer service. He kept in contact with me to make sure that I knew what was talking place as my vehicle was being serviced. More

by angelasinclairedwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
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Apr 13, 2022 -

AutoNation Ford Margate responded

Hi Angelasinclairedwards, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 11, 2022

Very quick service for oil change and tire rotation on my fleet vehicle. Will be back. More

by megrep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Balaban
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Apr 13, 2022 -

AutoNation Ford Margate responded

Hi Megrep, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2022

I give Margate Ford a five Star Rate because of thair prompt respond on the issues at hand. More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon park
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Apr 14, 2022 -

AutoNation Ford Margate responded

Hi Paul, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2022

The best dealer, in one hour solve my truck problem. And I back to home very happy. More

by roneifazenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shomari willis
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Apr 14, 2022 -

AutoNation Ford Margate responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2022

Service advisor Brandon always provides excellent customer service and is willing to take time to answer any if our questions or concerns. More

by Robertstotz8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Park
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Apr 14, 2022 -

AutoNation Ford Margate responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Margate. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 09, 2022

Brought my 2020 Explorer ST to Ford Margate with whirring noise from transmission when wheel turned. Service Advisor reported that there was a problem with rear differential but no heavy maintenance mechanic More

by crossgroves1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Ary
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Apr 12, 2022 -

AutoNation Ford Margate responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-4976 to discuss what we can do to help.

Apr 12, 2022 -

crossgroves1 responded

I followed up with a call to the GM who is called Madison but she was unavailable to talk. The phone number provided is a general number which is not monitored by an operator. This is part of the frustration in dealing with Autonation Ford Margate. If you don’t have the extension number of the party you are looking for it just keeps going round in circles. My advice to Autonation is to start by updating the phone system or having someone available to answer

Apr 12, 2022 -

crossgroves1 responded

4/12 Waiting for call back from Madison

Apr 12, 2022 -

crossgroves1 responded

Update from Pompano Ford: they changed the track rods and are now investigating noise from steering box. No defect found with rear differential.

Apr 13, 2022 -

crossgroves1 responded

4/13. No call back from Madison. I think she must be a bot and messages are generated by A/ I.

April 09, 2022

Jim, my service manager, was pleasant, efficient, and followed through with prompt attention to detail. Thanks More

by Labba4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James/ Service Dept. 5 star rating
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Apr 11, 2022 -

AutoNation Ford Margate responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2022

Excellent customer service and response time. I was informed about all the repairs on time More

by cmilan0352
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Martinez
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Apr 11, 2022 -

AutoNation Ford Margate responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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