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AutoNation Ford Margate - Service Center

Margate, FL

4.5
802 Reviews

802 Reviews of AutoNation Ford Margate - Service Center

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June 20, 2022

Whole new crew of people in service that seem to understand what customer service means. Very refreshing. Sales staff (especially Michelle De Nyse) are great as they always have been. I have boug More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna
June 19, 2022

Kadeem is great thanks for your help! He’s the best service advisor and.communicates through the process More

by SW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kadeem
Jun 20, 2022 -

AutoNation Ford Margate responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

June 18, 2022

The people are so nice. The sitting area is very clean. Offers coffee and hot cocoa and water for free. I was told it would take about 4 hours for the recall but I was out i More

by Susandtaylor1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kadeem
Jun 18, 2022 -

Susandtaylor1129 responded

I enjoy bringing my car in for its maintenance and or recalls. Everyone is nice and helpful.

June 18, 2022

I always use AutoNation Ford Margate for maintenance of my vehicle. This time replaced my driver air bag. The service is excellent. Job done in reasonable time. Most important reliability and trust with ve More

by salinalucero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Jun 21, 2022 -

AutoNation Ford Margate responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 16, 2022

The time involves for completing the work on the car was completed in a more reasonable time frame than my last three service appointments. Also, the service representative, Brandon, informed me of events More

by Flrob5031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 17, 2022 -

AutoNation Ford Margate responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 15, 2022

took my car in for an oil change and to have my front brakes checked-It took you guys until 2 in the afternoon to tell me that you Would'nt have the brake pads replaced on the front of my car until the n More

by jjd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Jun 15, 2022 -

AutoNation Ford Margate responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Margate. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 644-4976 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Jun 15, 2022 -

jjd responded

How do you expect me to respond when you guys won't even answer your phone calls when you give me a number to respond and you don't even answer your phone calls? Again, lack of communication

June 14, 2022

The service is relatively fast, the staff is friendly and helpful. The waiting room is nice. More

by ?Why?
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Jun 15, 2022 -

AutoNation Ford Margate responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 14, 2022

El servicio al cliente fue excelente. Es la primera vez que voy a este dealer porque no esta en mi zona. Y quede muy satisfecha con las instalaciones, sobre todo tener un numeroso person More

by julieth.harcourt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Jun 15, 2022 -

AutoNation Ford Margate responded

¡Nos complace saber que tuviste una experiencia tan positiva con nosotros, Julieth! Siempre estamos aquí para brindar un servicio excepcional a un precio excelente. ¡Esperamos que nos considere nuevamente en el futuro!

June 13, 2022

Was quoted a prorated price to replace my tires (rated 65000, only had 35000 on them) agreed to price and when I arrived to pickup my vehicle was handed a bill that was higher than agreed upon. My service More

by jolyne5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey
Jun 15, 2022 -

AutoNation Ford Margate responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Margate take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (954) 644-4976 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

June 11, 2022

They treat you with respect at all time they make you feel important customer service is outstanding More

by Timothy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Jun 12, 2022 -

AutoNation Ford Margate responded

Hi Timothy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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