AutoNation Ford Margate - Service Center

Kadeem provided the best a professional can offer - he kept me posted at all times regarding the repair status of my Ford Explorer - As always my experience was painless and with Complete Satisfaction. kept me posted at all times regarding the repair status of my Ford Explorer - As always my experience was painless and with Complete Satisfaction. More

My service experience at this dealership and specifically with Jeffrey Balaban was outstandingly positive. I had a major transmission issue with my truck that this service department actually took the time t with Jeffrey Balaban was outstandingly positive. I had a major transmission issue with my truck that this service department actually took the time to find and diagnose it properly not just relying on what tht computer codes said. Jeffrey was very prompt and consistent with clear communication on what was going on and what to expect while I waited on my truck. He even took it home (with my permission) to drive it himself throughout the repairs to confirm it was fixed properly. Additionally he helped me with the warranty department of Ford to assist with covering my car rental expenses. I will bring my truck back to AutoNation Ford every time now. More

Best service experience I have ever had. Friendly and knowledgeable. Will come here in the future. Friendly and knowledgeable. Will come here in the future. More

Wow another awesome service appointment! Thank you to my service advisor David. I had scheduled several items to be serviced and was in and out in less than 2 hours! Excellent customer inter Thank you to my service advisor David. I had scheduled several items to be serviced and was in and out in less than 2 hours! Excellent customer interaction! More

GREAT SERVICE ,PARTS IN STOCK AND REPAIRS WERE MADE AHEAD OF SCHEDULE. JEFFREY COMMUNICATED DURING ENTIRE PROCESS OF SCHEDULE. JEFFREY COMMUNICATED DURING ENTIRE PROCESS More

I was very pleased with the service that I got and this person that helped me Jeffrey was a very nice person that helped me Jeffrey was a very nice More

Very impressed. Service was on point. The Staff was very polite and courteous. I highly recommend them. Service was on point. The Staff was very polite and courteous. I highly recommend them. More

Even though I don't know how to speak English well, they gave me a good service, everyone was very friendly. I just need to see the results of the work they did to my truck,😂 gave me a good service, everyone was very friendly. I just need to see the results of the work they did to my truck,😂 More

Bought car there all services done there and Great but not last time! July horrible experience towed car in Shomari advised that I was moving and car broke down on hwy had to pay for towing. They had it 4 not last time! July horrible experience towed car in Shomari advised that I was moving and car broke down on hwy had to pay for towing. They had it 4 days without reaching out to Me. I blame Shomari as Service advisor he was point if contact left messages, emails, called 20 times had to get crazy upset to get attention. Supervisor's Geovanni and Matthew calmed me down I was livid. I worked for Ford Hollywood Fla in 80s and 35 more years at dealerships in Florida and Virginia and Maryland. Henry Ford would roll in grave over this kind of customer service? Car died with 50k miles 2014 Ford Edge love My Ruby Car. Sad about it. Dealership wanted over 1 thousand to "breakdown" vehicle only needed diagnosis from Diag machine. 2 other shops told me they did not need to tear car down to see cracked block code on Diag machine smh. Lost Me as a customer for good! Sorry but you guys failed this time! In my day Customer came first! JS More

Shomari is the best representative at AutoNation Margate Ford. He is always helpful with any questions you may have and ready to assist the customer with anything they may ask. He even walks you to your car Ford. He is always helpful with any questions you may have and ready to assist the customer with anything they may ask. He even walks you to your car, will help carry anything without asking or opens a car door for ALL the Ladies. More