AutoNation Ford Margate - Service Center

AutoNation was pretty quick in terms of a oil change. I was a little surprised they tried sell me an oil additive in addition to the $71 oil change for a synthetic-blend, which seemed a little high, but I was a little surprised they tried sell me an oil additive in addition to the $71 oil change for a synthetic-blend, which seemed a little high, but maybe it was just the inflation effect after getting a $50 oil change last time with a dealer coupon. The print out I received after picking up my truck was not clear as to whether or not they installed an update for a cam phaser issue. I had to call back a few times to finally reach my original service writer to find out the update had been installed, even though one of the service people I talked to said they did not usually install it unless you had noticed the symptoms, which I had not. So, a clearer print out both in legibility and in language would have helped. My main concern was a clear indication as to whether Ford would stand behind any future cam phaser problem now that the update has been installed. It would also be nice if I could get the version number of my truck’s ECM code from the dashboard display so I could know what I have before and after visiting the dealer, or print it on the receipt so I could have a definite record of what was done and when, in case the update actually caused a problem, like it apparently has for some 3.5L engines. (I don’t mind paying a little more taking to the dealer if I get precision and confidence. Not sure if I did in terms of records that I could have in my hand and scan into my computer.) It’s a great truck and I want to keep it that way and be able to prove it was maintained well and correctly so it lasts a long time. More

Very good service Very knowledgeable personal Jose was an excellent advisor looking forward to revisit was an excellent advisor looking forward to revisit More

The rep told me that they were some broken parts what I was listening while Im driving. I paid almost 700 and the noise is still there. When I picked my car it was super dirty and a few days after I receiv was listening while Im driving. I paid almost 700 and the noise is still there. When I picked my car it was super dirty and a few days after I received an email with "recommended services" that I supposed to be told when I picked my car up. More

My service rep was very experienced n business oriented. Very pleasant n helpful. My thanks to him. Very pleasant n helpful. My thanks to him. More

Andrew was gr8, very helpful and informative kept us informed and up to date on progress informed and up to date on progress More

I always work with Shomari. He is always willing to go the extra mile to help me and communicate with me. He is always willing to go the extra mile to help me and communicate with me. More

Fast and friendly service. David made sure I got points for the service in the Ford Pass App. He also made sure to look up my account for any incentives, which there was. David made sure I got points for the service in the Ford Pass App. He also made sure to look up my account for any incentives, which there was. More

David was amazing, just what I needed after arriving in town with a car that needed immediate attention. It would have been nice to be able to get a loaner and not have added expense of a rental but I al town with a car that needed immediate attention. It would have been nice to be able to get a loaner and not have added expense of a rental but I also know it was a last minute service need. I’m also used to getting my car back washed after paying for dealership repairs. More

The serviceman, Daniel and his technician were so helpful and courteous. I would love to have their services again. and courteous. I would love to have their services again. More

Everyone was very nice ,and followed my instructions I left . Called me when my car was ready ,called me to tell me how much before they did any work .. left . Called me when my car was ready ,called me to tell me how much before they did any work .. More