AutoNation Ford Margate - Service Center

My car has been serviced at Autonation Ford Margate, several times. Some of the same issues have been "repaired" there more than once. The problems still persist. A month ago my engine was replaced. The several times. Some of the same issues have been "repaired" there more than once. The problems still persist. A month ago my engine was replaced. They had the car for 3 weeks. I received a text to pick my car up. I was thrilled to get my car back; however, the excitement was short lived. I made it exactly 1 mile away from the dealership before my car began to smoke and shut down. I called the service department and was advised by Jose that it was "probably just a sensor". Considering the car was smoking and almost shutting off, it made no sense. I took the car back to Autonation driving about 20 mph on a busy hwy. The car was serviced again that day. It took a few hours. The issue was a broken hose clamp. It supposedly popped off due to being an "old part" that was not observed or replaced when the engine was serviced. How could a potential problem with a old clamp go unnoticed before releasing the car back to me? I was told that "more than one" service advisor test drove the car before I picked it up. Mysteriously, the clamp just happened to pop after I drove the car 1 mile but when they drove it, it was "fine". Close to 7k later for the engine repair and the car is still not driving right. With the amount of money spent, clamps should be included as a precaution if they are "old". Why risk having an "old" clamp pop and inconveniece a customer further? I will NOT go to Autonation Ford again for any reason! I was promised a refund on my car rental expense for my inconvenience, in exchange for a 5 star rating for my service advisor. No survey received. I contacted the service manager via phone and email. No response. At this point, I won't lie on a survey for my refund. The overall quality of Ford went from "Ford Tough" to Ford trash! The mustang has been problematic from the day of purchase. I had the engine reset last year. The car used to jerk forward. I mentioned that issue a month ago while taking the car for the engine replacement. I was told by my service advisor that "mustangs tend to do that" and the newer ones jerk forward too. How, if the problem was "fixed"more than once? Either the 2018 mustang was a lemon from the time of purchase in 2018, or the mechanics there do not properly repair cars. I do not have any input on the car salesmen. I did not purchase my car there. A salesman offered to assist me if I ever decide to purchase a new mustang. I would not go there if there was a BOGO sale on cars. Not even sure I would ever purchase another Ford anyway. More

This was my first time at AutoNation Ford Margate and it won't be my last. My Fusion broke down and I had it towed to AutoNation. Jeffrey was my service representative who was fantastic. He communicated wi won't be my last. My Fusion broke down and I had it towed to AutoNation. Jeffrey was my service representative who was fantastic. He communicated with me from the very beginning and kept me informed every step of the way. They did such a great job on my car and had it finished sooner than expected. They now have a new customer! More

It is always a great pressure to deal with Andrew Stewart and Margate Auto Nation Ford nort only for my service needs but also for my purchases. I can never go wrong and when I deal with Anthony Wiggins in s and Margate Auto Nation Ford nort only for my service needs but also for my purchases. I can never go wrong and when I deal with Anthony Wiggins in sales. My satisfaction with this two associates has been the best and will never change them for anything and I have been able to see they work with everyone the same way while I wait More

Always Great Service at AutoNation Ford. Needed my Truck serviced in a hurry, due to traveling and they were able to finish it in less than 2 hours.. Awesome service. Needed my Truck serviced in a hurry, due to traveling and they were able to finish it in less than 2 hours.. Awesome service. More

Our service writer was Brandon Park. He is great gets us in and out in a reasonable time. Branson also makes sure all our concerns are met. He is great gets us in and out in a reasonable time. Branson also makes sure all our concerns are met. More

I had a recall for my Ford Escape. I called and made an appointment. Everyone was very nice and my car was finished very fast. I called and made an appointment. Everyone was very nice and my car was finished very fast. More

Very good human to human interface, and the service is competent and professional. Also, the waiting area is kept clean. Sometimes, the wait seems a little long for the service provided, but that is rathe competent and professional. Also, the waiting area is kept clean. Sometimes, the wait seems a little long for the service provided, but that is rather common for this area. More

Awesome customer service ford pass website facility an easy way to set appointment time and location. easy way to set appointment time and location. More

Excellent service, took one of our fleet vehicles in for service & recalls plus an issue we expected to be invoiced for and even after a cabin trim part came up missing after the van was picked, they replac service & recalls plus an issue we expected to be invoiced for and even after a cabin trim part came up missing after the van was picked, they replaced it at no charge and put it on while we waited. Customer orientated which today is rare, keep it up! More

Im always greeted when I drive up for my appointment. All my concerns are address. They even explain what is recommended for my vehicle and if there's any recalls they address the recall. Great service a All my concerns are address. They even explain what is recommended for my vehicle and if there's any recalls they address the recall. Great service all around!!!!! More