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AutoNation Ford Margate - Service Center
Margate, FL
796 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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796 Reviews of AutoNation Ford Margate - Service Center
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April 14, 2023
AC problem was misdiagnosed initially which resulted in a $2,900 repair instead of $1,500. I authorized the $2,900 repair because I was told that it would fix my problem. It didn't. The Service Director stat $2,900 repair instead of $1,500. I authorized the $2,900 repair because I was told that it would fix my problem. It didn't. The Service Director stated that I would have to pay the $2,900 even if I picked up my car with the AC still not working. He decided that the AC repair was justified even though it did not fix my AC problem. I strongly disagree! I was forced to pay for their misdiagnosis. I will be reporting their behavior to Ford Motor Company...with written evidence of their unethical behavior. More
by smicherone
Employees Worked With
Maria, Service Director
April 14, 2023
What is the point of making an 8 AM appointment 1. 5 weeks prior and keeping my vehicle and promising to call to update and I call next AM to learn nothing was done on my vehicle. Tremendous lack of CO 5 weeks prior and keeping my vehicle and promising to call to update and I call next AM to learn nothing was done on my vehicle. Tremendous lack of COMMUNICATION. Very easy to make a 30 second call. Also, what's the purpose of having an appointment. Disappointing. Spoke to Service Mgr. and will give opportunity to set things right. Fingers crossed. Definitely miss Pompano Ford (10 minutes versus 45 minutes)! More
by blue0900
Employees Worked With
Anthony
April 13, 2023
My Service Advisor Anthony was excellent. He was courteous, friendly, professional and knowledgeable. He kept me up to date regarding my vehicle's progress. My car was ready as promised. He was courteous, friendly, professional and knowledgeable. He kept me up to date regarding my vehicle's progress. My car was ready as promised. More
by Amylf5468
Employees Worked With
Anthony Dougherty
April 13, 2023
Anything auto nation run away. .Price gouging.to the extreme. 1800 for a brake job f 150 $1100 to replace the clock spring in the steering wheel.? .Price gouging.to the extreme. 1800 for a brake job f 150 $1100 to replace the clock spring in the steering wheel.? More
by KEVIN CARMICHAEL
Employees Worked With
Brandon
April 08, 2023
Former pompano Ford customer. Service and personnel exceeded my expectations. Service was fast and efficient. keep up the good work. I’ll be back! Service and personnel exceeded my expectations. Service was fast and efficient. keep up the good work. I’ll be back! More
by Richlivonia
Employees Worked With
Andrew Stewart
April 06, 2023
Good honest folks that goes out there way to get you taken care of. Even if it means logging back into their computer to check your vehicle in when they just closed up for the night. They care about you taken care of. Even if it means logging back into their computer to check your vehicle in when they just closed up for the night. They care about you the customer and not just trying to make another sale. More
by Redeemowner
Employees Worked With
Andrew S and Manager
