AutoNation Ford Margate - Service Center

Nathan the service advisor was great. He made my experience worthwhile going there. I don’t know if it’s a thing but he got me a Lyft home instead of me waiting hours for the vehicle and He made my experience worthwhile going there. I don’t know if it’s a thing but he got me a Lyft home instead of me waiting hours for the vehicle and constantly text to let me know. For the servicing, one suggestion is spraying something fresh in the car before returning. Car smells like oil and garage. Also use plastic on the seats if they enter the vehicle More

My service advisor, Shomarie, was very professional and friendly; and he informed me of the service options for my 2018 Ford fusion. So, based on his knowledgeable experience, i was able to make an informe friendly; and he informed me of the service options for my 2018 Ford fusion. So, based on his knowledgeable experience, i was able to make an informed decision for the level of service that i needed. More

Timely,prof. pleasant, Good to work with Good xxu Alert Responsive Instructive Good foll. Thru pleasant, Good to work with Good xxu Alert Responsive Instructive Good foll. Thru More

Service Advisor was very professional and friendly she was very great explaining the service performed in my Truck btw my Truck runs great! was very great explaining the service performed in my Truck btw my Truck runs great! More

Brought in my Maverick for 6 items: 1. Glove Box door rattles - "could not duplicate" no adjustment (did nothing), 2. Gas lid door opens at times - "could not duplicate" no adjustments mad Glove Box door rattles - "could not duplicate" no adjustment (did nothing), 2. Gas lid door opens at times - "could not duplicate" no adjustments made (did nothing), 3. Passenger doors or speakers rattle - Normal AM noise (none of my other vehicles made AM noises!), 4. Display middle screen dimmed? - ?, 5. At times making a sharp right turn and a few times making a left turn there is a total loss of acceleration (no power) - "could not duplicate" no adjustment made, 6. Absolute terrible MPG - City approx 18.6 MPG and city & hwy approx 19.4 MPG trip to and from Port St. Lucie on I-95 20.3 MPG - no adjustment. Also was told (regarding rattles) XLT Maverick is not a quality built vehicle (inferring I should expect to have rattles!). I had an appointment that was set approx 10 days prior, Service had my car for 5 1/2 days (deduct Sunday) therefore 4 1/2 working days. Total lack of communication. DISAPPOINTED...... More

Your service people have no empathy- hard to want to trust your service department when your service advisor doesn’t care- trust your service department when your service advisor doesn’t care- More

I’m very satisfied with the follow up of Drew the service manager in reference to my last visit and will continue to do have my Mustang serviced and will definitely be buying my next vehicle from Auto Nation manager in reference to my last visit and will continue to do have my Mustang serviced and will definitely be buying my next vehicle from Auto Nation More

Needed service on my 2022 Ford Transit Connect. It was my first time making an appointment online for dealer service. From the moment I made the appointment to picking up the Transit, AutoNation F It was my first time making an appointment online for dealer service. From the moment I made the appointment to picking up the Transit, AutoNation Ford Margate was very easy to work with. Maria E. took care of me, kept me updated, and was understanding what I had to pick up the Transit the following day. More

I had to replace my motor in my 2017 Ford Escape and Maria made sure she constantly updated me with the progress during the 3 weeks it was in the shop. She went above and beyond and provided outstanding Maria made sure she constantly updated me with the progress during the 3 weeks it was in the shop. She went above and beyond and provided outstanding customer service! More

The service department was offered valuable advice. They delivered faster than expected. I was made to feel comfortable throughout the process. They delivered faster than expected. I was made to feel comfortable throughout the process. More