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AutoNation Ford Margate - Service Center

Margate, FL

4.6
796 Reviews

796 Reviews of AutoNation Ford Margate - Service Center

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September 15, 2023

Nice facility and my service writer Maria is fantastic. Great communication and updates from her. More

by Johan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Ellis
Sep 19, 2023 -

AutoNation Ford Margate responded

Hi Johan, we appreciate you taking the time to leave us a response. If you ever need help, just give us a call. Happy motoring!

September 13, 2023

Quality of work on my cars is important that's why I take my cars to Margate Ford. More

by PJTHEDJ77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Sep 17, 2023 -

AutoNation Ford Margate responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 11, 2023

My Ford Bronco's 1st oil change and it couldn't have gone smoother. Maria was very helpful when it came to setting up my appointment, was very attentive to my concerns and even arranged my car ride ride home More

by lizhramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Sep 16, 2023 -

AutoNation Ford Margate responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 08, 2023

Jeff and customer service manager were great, fantastic service, i will definitely recommend this place More

by YROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Sep 12, 2023 -

AutoNation Ford Margate responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Margate! We appreciate your recommendation of AutoNation Ford Margate and we hope to be of service again in the future.

September 04, 2023

Great dealership! When my back window wouldn’t roll back up they were the only dealership in the area that would get me in for service the same day. Other dealerships More

by Duckyd1514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos (Charley)
Sep 07, 2023 -

AutoNation Ford Margate responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Margate. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 27, 2023

The drop off and service process was quick and easy! The service agents were friendly and professional. My overall experience was great! More

by Jkrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Aug 30, 2023 -

AutoNation Ford Margate responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 22, 2023

Margate Ford over delivered with their service and timeframe expectation My transmission is back to shifting properly and it only took 5 days for the entire process when I was originally told it coul More

by robert.l.spano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria- Service writer
Aug 22, 2023 -

robert.l.spano responded

Service was excellent and the expectations were met

Aug 25, 2023 -

AutoNation Ford Margate responded

Hi Robert, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

August 22, 2023

The diagnoses was done quickly but a part was needed that would arrive the next day. So I had other service work done while it was there. I was kept up to date by the service advisor and i was able to pick u More

by diverdaryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Balaban
Aug 28, 2023 -

AutoNation Ford Margate responded

Hi, thank you for taking the time to share your feedback with us. We are pleased to hear you had such a positive experience with us, Diverdaryl! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 18, 2023

Dealer provided transportation and delivered my car sooner than expected. Shomari was a great advisor More

by Wmdaniels10@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shomari Willis
Aug 24, 2023 -

AutoNation Ford Margate responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're happy you found our staff to be so supportive during your experience here at AutoNation Ford Margate. Drive safe, and we'll see you on the road.

August 16, 2023

Absolutely TERRIBLE. They claimed my car to be in an accident despite direct evidence proving it's not. They attempted to even report it to car fax. I took my car ther More

by Nick
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rather not say, technician was just following his boss's orders
Aug 19, 2023 -

AutoNation Ford Margate responded

Hi Nick, we are deeply disappointed by your experience at AutoNation Ford Margate. If you would be willing to give us another chance in the future, please reach out to our General Manager at (954) 644-4976. We would appreciate the chance to turn your experience around.

Aug 21, 2023 -

Nick responded

I called this morning and left a message in sales with my name (Nick) and contact information. You can also get my information from your Commercial parts department, I'm one of your regulars.

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